Trendyjobbers - Feed https://trendyjobbers.com/ Your trusted employment management partner Wed, 15 Apr 2026 05:13:42 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://trendyjobbers.com/wp-content/uploads/2023/07/cropped-android-chrome-512x512-1-32x32.png Trendyjobbers https://trendyjobbers.com/ 32 32 <![CDATA[Front Office Manager at Severin Sea Lodge]]> Mon, 05 Jan 2026 19:35:20 +0000 Sat, 05 Jan 2036 19:35:30 +0000 Mon, 12 Jan 2026 00:00:00 +0000 Department: Front Office Reports To: General Manager About the Role: We are seeking an experienced and highly organized Front Office Manager to oversee and coordinate all Front Office operations. This role places particular focus on ensuring seamless collaboration between Reception, Reservations, and Guest Relations, guaranteeing a smooth guest journey from pre-arrival to departure. The ideal...

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Department: Front Office

Reports To: General Manager

About the Role:

We are seeking an experienced and highly organized Front Office Manager to oversee and coordinate all Front Office operations. This role places particular focus on ensuring seamless collaboration between Reception, Reservations, and Guest Relations, guaranteeing a smooth guest journey from pre-arrival to departure. The ideal candidate will be a strong communicator with proven leadership and exceptional guest-service orientation.

Key Responsibilities:

  • Coordinate and supervise all units under the Front Office for smooth, efficient operations.
  • Ensure seamless check-in/check-out, accurate reservations, and high-quality guest relations.
  • Monitor guest feedback and implement service improvements.
  • Collaborate with Housekeeping, F&B, Security, and Maintenance to ensure exceptional guest experience.
  • Lead, train, and motivate Front Office staff to maintain professional standards.

Qualifications & Requirements:

  • Higher Diploma or Degree in Hospitality Management or related field
  • Minimum 3-5Yrs experience in FO Operations with at least 3Yrs in a supervisory or Managerial role in a 4* or 5* Hotel
  • Strong leadership, communication and interpersonal skills
  • Excellent problem-solving & decision making abilities
  • Proficiency in Hotel PMS System in place

Method of Application

Interested candidates should submit their updated CV and Cover letter to: talent@severinsealodge.com

ONLY shortlisted candidates will be contacted.

]]> <![CDATA[Front Office Coordinator.]]> Mon, 23 Sep 2024 07:30:42 +0000 Sat, 23 Sep 2034 07:30:57 +0000 Tue, 24 Sep 2024 00:00:00 +0000 Responsibilities. • Receives and attends to incoming guests at the reception. • Checks in guests by assisting them to fill the check-in form with details i.e. passport and accompany them to their respective apartment. • Keeps abreast of room status by coordinating with housekeeping leader. Is aware of room location, type and rates. • Ensures...

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]]> Responsibilities.
• Receives and attends to incoming guests at the reception.
• Checks in guests by assisting them to fill the check-in form with details i.e. passport and
accompany them to their respective apartment.
• Keeps abreast of room status by coordinating with housekeeping leader. Is aware of room
location, type and rates.
• Ensures that correct inventory is taken of all the contents in the apartment during check-in
and check-out.
• Assists tenants on how to operate the appliances in the apartments.
• Receives calls and directs them to the right recipient using proper telephone etiquette.
• Handles guest complaints in regard to internet, WiFi, DSTV, laundry etc.
• Liaises with the housekeeping supervisor regarding cleaning and specific requirements of
the guests.
• Assists tenants with any queries they may have or need in terms of where to get specific
services in the area.
• Assists walk in guests who want to view the apartments or make reservations.
• Follows up with the tenant list to know position of the tenancy in case of vacant apartments.
• Receives parcels or letters on behalf of the tenants.
• Assist guests in ordering of meals or advise them where they can get meals.
• Liaises with maintenance for any issues arising that need escalation to management.
• Liaises with the maintenance team to ensure emergencies at night are sorted e.g. faulty
lifts, power failure, switch generator etc.

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