Portfolio Timeline & Resourcing Management

• Maintain a consolidated view of active studies/projects across Product Research and Implementation and ImpactResearch, tracking timelines, dependencies, and team capacity.
• Coordinate sprint-aligned planning for Product Research and fieldwork-driven scheduling (data collection windows, enumerator/partner logistics) for Impact and Implementation Research, with understanding of varying team cadences.
• Flag resourcing conflicts or at-risk timelines to the Head of Department early, with proposed options.
• Accountable for portfolio-level delivery visibility.

Budget & Stakeholder Management

• Manage budget planning, tracking, and reporting for all research streams.
• Own vendor and partner-contract coordination (survey/usability tools, enumerator rosters, external data-sharing agreements), in partnership with Operations/Finance as needed.
• Accountable for budget accuracy and timely vendor management across the research portfolio.
• Accountable for donor reporting needs and timelines- owns the reporting processes and outputs in collaboration with Comms and Finance.

Process, Tooling, Administration & Compliance

• Build and maintain shared research operations infrastructure: intake processes, reporting templates, documentation standards, and tooling that serve both streams.
• Support administrative coordination for fieldwork logistics (facility/partner scheduling, ethics/IRB submission tracking) and for product-side research administration (participant recruitment scheduling, tooling access)
• Ensure legal and ethical compliance – manage data sharing and storage, in full compliance with all legal requirements.
• Accountable for research operations being repeatable and well-documented.

Cross-Functional Coordination & Reporting

• Serve as the operational point of contact between Research and other departments (Product, Tech, Data, Finance/Ops) on scheduling, budget, and process.
• Prepare routine portfolio-level status reporting for the Head of Department and Technical Leadership, flagging risks and challenges early.
• Accountable for keeping both streams’ stakeholders informed and coordinated.
• Accountable for timely internal communication of research insights organization–wide, improving the visibility of research learnings.
• Support the development of external research communications, championing external visibility.

Qualifications

• Bachelor’s degree required in a relevant field (for example public health, social sciences, business or management)
• 5+ years in program/project management, research operations, or operations management; direct research operations experience.

Skills and Competencies:

• Functional understanding of research methods and requirements, including study design, data quality, and interpretation and reporting
• Demonstrated experience managing budgets, vendors, and timelines across multiple concurrent workstreams
• Comfort operating across two different delivery cadences (fast-cycle/product-style and longer fieldwork/donor-driven cycles)
• Strong organizational and cross-functional communication skills; experience building or maintaining shared operational processes/tooling

The candidates should ideally hold professional and academic qualifications in the fields below to join our next intake:

• Holder of professional and academic qualifications in Customs Clearance, Ships Agency, Supply Chain Management, Customer Service, Accounts & Finance, Digital Marketing & Graphic Design, Engineering, office administration, and related courses.
• Must demonstrate excellent academic performance as demonstrated by recent university or institution records.
• Must be a recent graduate.

Personal Attributes:

• Should possess excellent interpersonal communication skills.
• Must be goal oriented, passionate, and proactive.
• Readiness to learn.
• Should possess strong analytical skills.
• Must be computer literate.

Daily handling of Mercy corps procurement activities at field office level in close consultation with the Procurement Manager.
Ensure full understanding and adherence to Mercy corps procurement policies and tools and assist as needed in training field staff on these policies.
Guide field staff as required to create clear and understandable Purchase Requests (PR) and other procurement related documentation.
Collect quotations and bids from the field market for PRs as per Mercy Corps standards and formats.
Directly interact with field vendors during solicitation of quotations – explain Mercy corps procurement standard forms/procedures and ensure that vendors are compliant with the same.
Prepare the required documentation of procurement transactions and ensure compliance with Mercy corps
Maintain thorough procurement files as outlined in the Field Procurement Policies and Procedures.
Facilitate monthly compilation and submission of updated PR Master List to the Procurement Manager.
Facilitate timely processing of due payments to vendors in collaboration with originators and finance department.
Maintain an updated data base of field market prices of commonly procurement goods and services
Logistics

General management of Mercy corps vehicles in close consultation with the Operations Manager.
Ensure that all field vehicles are safe and road worthy.