Trendyjobbers - Feed https://trendyjobbers.com/ Your trusted employment management partner Mon, 25 May 2026 17:43:51 +0000 hourly 1 https://wordpress.org/?v=7.0 https://trendyjobbers.com/wp-content/uploads/2023/07/cropped-android-chrome-512x512-1-32x32.png Trendyjobbers https://trendyjobbers.com/ 32 32 <![CDATA[Customer Service Trainee]]> Fri, 13 Dec 2024 08:53:11 +0000 Wed, 13 Dec 2034 08:53:48 +0000 Sat, 28 Dec 2024 00:00:00 +0000 Overall Responsibility: Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis. Financial: None People: None Key SMART Results for A-Player Success Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach...

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]]> Overall Responsibility:

Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis.

Financial:

None

People:

None

Key SMART Results for A-Player Success

  • Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach us, phone, social media, WhatsApp, email or chat – By the end of Q1 2025
  • Poa customer experience is known for their empathy, response time and ability to solve customer complaints clearly and efficiently – By the end of Q1 2025
  • Poa customer experience shift teams are known internally as the teams that collaborate and seek help to resolve customer inquiries as rapidly as possible-By the end of Q1 2025
  • Poa customer experience agents are acknowledged by our users on Social Media as a department that cares about solving their problems – By the end of Q1 2025
  • Poa customer service teams follow a unified troubleshooting strategy for delivering consistent and measurable results – By the end of Q1 2025

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