Assistant Public Communications Officer

Back to Search Result

Previous Job Next Job

Job Detail

For appointment to this grade, a candidate must have:

Kenya Certificate of Secondary Education mean grade C- or its equivalent with at least a C- in English and Kiswahili
possess good oral and written communication skills in both English and Kiswahili;
a Diploma in any of the following disciplines: Diploma in Telecommunication Operations, Customer Service, Public Relations, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution;
a certificate in sign language from a recognized institution

Duties and Responsibilities

connecting telephone calls for customers and responding to Citizens Service Delivery Contact Centre enquiries
responding to customer enquiries and directing them to the respective destinations;
implementing standards and procedures for corporate communication.
capturing data of organized and scheduled corporate events;
drafting corporate events briefs for distribution to the Customer relations personnel;
drafting initial information, education and communication materials for review;
shooting, photographing and editing promotional, and other video material/content;
registering participants during conferences, official visits, seminars and workshops;
distributing hard copy and digital corporate publications;
disseminating of customer enquiries and complaints to relevant offices for action; and
interpretation of sign language

The Application deadline closed.

Name: TrendyJobbers | HR Outsourcing

Senior PR Account Manager at HCS Affiliates Group Full-time
Published 3 weeks ago
Key Responsibilities Strategic Communications & Client Management Lead and manage multiple client accounts, ensuring delivery of high-quality strategic communication solutions.</...

@ TrendyJobbers | HR Outsourcing Posted in: Public relations officer Save job
Relationship Manager – Institutional Banking at Caritas MFB Full-time
Published 4 weeks ago
KEY RESPONSIBILITIES Establish and maintain a strong customer focus approach both with internal and external customers. Ensure participation in relevant forums with ...

@ TrendyJobbers | HR Outsourcing Posted in: Public relations officer Save job
Sahl Relationship Manager, Lamu Branch at KCB Bank Full-time
Published 1 month ago
KEY RESPONSIBILITIES: Managing and leading customer relations, both corporate and Retail. Shari’ah compliant product sales and other cross sales of other ...

@ TrendyJobbers | HR Outsourcing Posted in: Public relations officer Save job