Virtual Sales Team Lead-Healthcare at CDL Human Resource

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Job Detail

  • Job ID 1019765
  • Experience  5 Years
  • Qualifications  Degree Bachelor

Job Description

Key Duties and Responsibilities

  • Lead, supervise, mentor, and motivate a virtual healthcare sales team to achieve individual and departmental sales targets.
  • Develop and implement strategic sales plans to drive revenue growth and expand market share within the healthcare sector.
  • Manage the team’s sales pipeline and monitor performance through CRM systems and sales dashboards.
  • Conduct virtual coaching sessions, performance reviews, and team meetings to ensure continuous improvement.
  • Build and maintain strong relationships with hospitals, clinics, diagnostic centres, pharmacies, laboratories, healthcare professionals, and other key healthcare stakeholders through virtual and occasional in-person engagements.
  • Identify new business opportunities and develop strategies to increase sales and market penetration.
  • Oversee virtual client presentations, product demonstrations, negotiations, and proposal development.
  • Monitor healthcare industry trends, competitor activities, and customer needs to identify business opportunities.
  • Prepare accurate sales forecasts, budgets, and weekly, monthly, and quarterly sales performance reports.
  • Collaborate with the marketing, clinical, customer support, and operations teams to ensure seamless service delivery.
  • Ensure timely follow-up of sales leads, customer inquiries, quotations, and proposals.
  • Recruit, onboard, train, and develop healthcare sales representatives.
  • Ensure compliance with company policies, healthcare regulations, and ethical sales practices.
  • Resolve escalated customer concerns promptly while maintaining high levels of customer satisfaction.
  • Utilize CRM systems, virtual meeting platforms, and other digital tools to monitor team productivity and customer engagement.
  • Participate in virtual conferences, webinars, and networking events to promote the company’s products and services.
  • Perform any other duties assigned by management.

Requirements

Minimum Qualifications

  • Bachelor’s Degree in Sales and Marketing, Business Administration, Commerce, Pharmacy, Biomedical Sciences, Nursing, Medical Laboratory Sciences, or a related healthcare field.
  • A postgraduate qualification in Sales, Marketing, or Business Management will be an added advantage.
  • Professional certification in Sales or Marketing is an added advantage.
  • Proficiency in Microsoft Office Suite, CRM systems, and virtual collaboration tools (e.g., Microsoft Teams, Zoom, Google Meet).

Experience

  • Minimum of 5 years’ experience in healthcare sales, with at least 2 years in a supervisory or team leadership role.
  • Proven experience selling healthcare products, medical devices, pharmaceuticals, diagnostics, laboratory solutions, or healthcare services.
  • Experience leading or managing a remote/virtual sales team is highly desirable.
  • Demonstrated success in consistently achieving and exceeding sales targets.
  • Experience managing key healthcare accounts and developing strategic client relationships.
  • Experience using CRM systems and digital sales management tools.

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