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Receptionist – Karen, Nairobi

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Job Detail

  • Job ID 1020449

Job Description

Key Roles and Responsibilities

  • Welcome and assist visitors in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls.
  • Manage the reception area and ensure it is clean and organized.
  • Receive, sort, and distribute incoming mail and courier deliveries.
  • Schedule appointments and manage meeting room bookings.
  • Maintain office records, files, and visitor logs.
  • Provide administrative support such as typing, photocopying, scanning, and filing documents.
  • Respond to email inquiries and direct them to the appropriate departments.
  • Coordinate office supplies and ensure adequate stock levels.
  • Handle basic customer inquiries and resolve issues professionally.
  • Maintain confidentiality of company information.
  • Perform any other administrative duties assigned by management.

Qualifications and Requirements

  • Certificate, Diploma, or Bachelor’s degree in Business Administration, Office Administration, Secretarial Studies, Customer Service, or a related field.
  • Previous experience as a receptionist, front office administrator, or customer service representative is an added advantage.
  • Excellent verbal and written communication skills.
  • Professional appearance and positive attitude.
  • Strong interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
  • Good organizational and time-management skills.
  • Ability to multitask and work under minimal supervision.
  • Strong attention to detail and problem-solving skills.
  • Ability to maintain confidentiality and professionalism.
  • Must be available to start work immediately.
  • Muslim female applicant

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