Research Operations Manager at Jacaranda Health
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 4 hours ago
- Apply Before: October 23, 2026
- 0 Click(s)
- View(s) 8
Job Detail
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Job ID 1022481
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Experience 5 Years
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Qualifications Degree Bachelor
Job Description
Key Responsibilities
Portfolio Timeline & Resourcing Management
- Maintain a consolidated view of active studies/projects across Product Research and Implementation and ImpactResearch, tracking timelines, dependencies, and team capacity.
- Coordinate sprint-aligned planning for Product Research and fieldwork-driven scheduling (data collection windows, enumerator/partner logistics) for Impact and Implementation Research, with understanding of varying team cadences.
- Flag resourcing conflicts or at-risk timelines to the Head of Department early, with proposed options.
- Accountable for portfolio-level delivery visibility.
Budget & Stakeholder Management
- Manage budget planning, tracking, and reporting for all research streams.
- Own vendor and partner-contract coordination (survey/usability tools, enumerator rosters, external data-sharing agreements), in partnership with Operations/Finance as needed.
- Accountable for budget accuracy and timely vendor management across the research portfolio.
- Accountable for donor reporting needs and timelines- owns the reporting processes and outputs in collaboration with Comms and Finance.
Process, Tooling, Administration & Compliance
- Build and maintain shared research operations infrastructure: intake processes, reporting templates, documentation standards, and tooling that serve both streams.
- Support administrative coordination for fieldwork logistics (facility/partner scheduling, ethics/IRB submission tracking) and for product-side research administration (participant recruitment scheduling, tooling access)
- Ensure legal and ethical compliance – manage data sharing and storage, in full compliance with all legal requirements.
- Accountable for research operations being repeatable and well-documented.
Cross-Functional Coordination & Reporting
- Serve as the operational point of contact between Research and other departments (Product, Tech, Data, Finance/Ops) on scheduling, budget, and process.
- Prepare routine portfolio-level status reporting for the Head of Department and Technical Leadership, flagging risks and challenges early.
- Accountable for keeping both streams’ stakeholders informed and coordinated.
- Accountable for timely internal communication of research insights organization–wide, improving the visibility of research learnings.
- Support the development of external research communications, championing external visibility.
Qualifications
- Bachelor’s degree required in a relevant field (for example public health, social sciences, business or management)
- 5+ years in program/project management, research operations, or operations management; direct research operations experience.
Skills and Competencies:
- Functional understanding of research methods and requirements, including study design, data quality, and interpretation and reporting
- Demonstrated experience managing budgets, vendors, and timelines across multiple concurrent workstreams
- Comfort operating across two different delivery cadences (fast-cycle/product-style and longer fieldwork/donor-driven cycles)
- Strong organizational and cross-functional communication skills; experience building or maintaining shared operational processes/tooling
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