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Director, Specialized Operational Support, D2 Full-time Job

1 year ago Administration, Business and Management New York City   229 views
Job Details
Department/Office:Department of Safety and Security
Duty Station:NEW YORK; NEW YORK;
Posting Period:20 May 2020 - 03 July 2020
Job Opening Number:20-Administration-DSS-135328-D-New York (O)
Staffing ExerciseN/A

Org. Setting and Reporting

The Department of Safety and Security (DSS) is mandated to support the full and safe implementation of all UN activities and operations globally. To this end, the work of the Department is aligned under a clear mission, to enable United Nations system operations through trusted security leadership and solutions. The Director leads and manages the Division of Specialized Operational Support with responsibility for the overall smooth functioning of the Division and the delivery of outputs. The Director reports to the Assistant Secretary-General (ASG) for Safety and Security under the overall guidance of the Under-Secretary-General (USG).


Within delegated authority, the Director is responsible for the following:

• Directs and manages the Division of Specialized Operational Support to provide integrated strategic and operational support across the United Nations Department of Safety and Security (UNDSS), to enable delivery of its mandate and mission.
• Contributes to the formulation of the Department’s overall strategies and policies by providing input to senior management meetings, preparing documents on substantive issues related to the work of the Division and delivery of the Department’s mandate, and acting, as required, in an advisory capacity to the ASG and USG; contributes to the overall management of the Department’s integrated activities and operations.
• Provides leadership to the development of innovative and/or change management programmes to more efficiently and effectively deliver the Department’s vision, mission and strategic objectives in an integrated manner.
• Contributes to achievement of the Department’s strategies and priorities.
• Fosters teamwork and communication among staff in the Division and across organizational boundaries.
• Develops policies, standards and best practices in relation to the work of the Division and ensures compliance.
• Formulates and implements the substantive work programme of the Division, determining priorities and allocating resources for the completion of outputs and their timely delivery.
• Oversees the management of activities undertaken by the Division, ensuring that programmed activities are carried out in a timely fashion and coordinates work in the different areas both within the Division and Department, and with other Departments, agencies, funds and programmes as appropriate.
• Coordinates key enablers covering training, close protection coordination, physical security, critical incident stress management, road and aviation safety, and information management in an integrated manner that enables the operational activities of UNDSS, the Integrated Security Workforce (ISW) and the United Nations Security Management System (UNSMS).
• Ensures that the outputs produced by the Division maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the office/division under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.
• Undertakes the programmatic/administrative tasks necessary for the functioning of the Division, including preparation of budgets and reports to intergovernmental bodies, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), and ensuring implementation of the Department’s gender strategy.
• Oversees the workforce planning and timely recruitment of staff for Division taking due account geographical and gender balance and other institutional values.
• Manages, guides, develops and trains staff under his/her supervision
• Liaises, consults and maintains ongoing relationships with stakeholders and other organizational units within the Department.
• Perform other duties as required.


Professionalism: Expert knowledge in modern management tools and people management practices; strong strategic planning, change management skills and vision; ability to manage, coordinate and provide different support activities in an integrated fashion while considering multiple client needs in a dynamic operating environment; ability to demonstrate management expertise in a multi-disciplinary and decentralized organization; Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.


Advanced university degree (Master’s degree or equivalent) in public policy and administration, business administration, law, political/social sciences, international relations, or a related area. A relevant first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

Over fifteen years of progressively responsible experience in public or business administration; management; international relations; and/or political, humanitarian, security, or development affairs is required.
A minimum of five years of this experience must be in senior leadership and management at the international level, managing large, multi-dimensional/functional teams.
A proven track record of leadership and management in multicultural settings in a politically sensitive context is required.
Experience in change management and stakeholder engagement is required.
Experience of field operations is desirable.


English and French are the working languages of the United Nations Secretariat. For this position, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The United Nations Department of Safety and Security (UNDSS) is taking efforts to improve gender parity, including full implementation of the UN-wide, and Departmental Gender Strategies. We are committed to providing an inclusive culture and exciting opportunities for women in the security and operations field.

This position is funded through General Temporary Assistance (GTA) funding and subject to funds availability. Extension of the appointment is subject to funding availability.

Applying to this job opening carries an expectation to accept the offer, if selected. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.

An impeccable record for integrity and professional ethical standards is essential.

The selection process for this job opening will be conducted pursuant to ST/AI/2010/3 on the "Staff Selection System" and include the compliance review process by a review body described in staff rule 4.15.

Company Description
The United Nations is an international organization founded in 1945. It is currently made up of 193 Member States. The mission and work of the United Nations are guided by the purposes and principles contained in its founding Charter.
Each of the 193 Member States of the United Nations is a member of the General Assembly. States are admitted to membership in the UN by a decision of the General Assembly upon the recommendation of the Security Council.
The main organs of the UN are the General Assembly, the Security Council, the Economic and Social Council, the Trusteeship Council, the International Court of Justice, and the UN Secretariat. All were established in 1945 when the UN was founded.