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Billers Lead (EBKL) – ()

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Job Detail

  • Job ID 1007859
  • Career Level  Officer
  • Experience  3 Years
  • Industry  Management
  • Qualifications  Diploma

Job Description

Job Purpose:

Billers Lead is responsible for reviewing biller applications and ensure compliance to process and procedures. She/He is also responsible for quality of approved billers as well as ensuring product awareness with staff and customers. He/She ensures end to end processing of biller applications and utilization.

Key Accountabilities:

Responsible for reviewing biller processes and policies and ensuring implementation.
Support in biller integrations, testing and activation.
In charge of key biller relationship management and performance.
Achieving targeted growth in individual and team portfolio revenue.
Training of staff and customers on Billers.
Liaison with technical teams to ensure seamless recruitment process and system integrations.
Responsible for biller performance and reports availability.
Responsible for biller marketing and branding.
Timely sharing of market intelligence and market trends
Any other duty assigned by team leader

Required skills

Bachelor’s degree or Higher Diploma in Sales and Marketing. Computer knowledge with excel packages or exposure. Experience in overall branch operations especially Cash, Account opening, Customer Service,) Minimum KCSE mean grade C+ or O level Over 3 years working experience in the Bank

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