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Job Detail

  • Job ID 1005592
  • Career Level Manager
  • Experience 3 Years
  • Industry Management
  • Qualifications Degree Bachelor

Job Description


  • Collaborate with project sponsors to determine project scope and vision
  • Clearly identify project stakeholders and establish user classes, as well as their characteristics
  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
  • Identify and establish scope parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
  • Work with stakeholders and project team to prioritize elicited requirements
  • Research, review and analyze the effectiveness and efficiency of existing requirements- gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Maintain an understanding of business processes and their IT needs
  • Maintain an awareness of current and emerging technologies
  • Identify opportunities where business objectives can be met by using IT
  • Provide Business Units/Subsidiaries with advice, guidance and assistance in the identification, selection, testing, and analysis of IT Services’ capabilities
  • Work with users to define the details of their requirements in terms of functionality and performance
  • Support introduction of new services § Proactive identification of value-adding IT business solution for the business units/domains
  • Ensure business requests align with IT strategy and recommend IT solution that will maximize influence and business process improvements
  • Draw out business prioritization process – assist in making the case for funding and supporting stakeholder discussion leading to approval
  • Represent specific business user constituencies in ensuring that realistic but robust requirements are submitted
  • Facilitate understanding of specific requirements and adequate packaging of service for represented Business/Subsidiaries
  • Monitor overall application and functionality build, ensuring requirements are implemented § Manage key stakeholders in IT and business to ensure tight alignment of IT initiatives with the business objectives
  • Coordinate communication strategies with end-users and business community
  • Establish (with Business & Technical solutions) the best technical support to deliver cost-effective solution satisfying the business requirements and needs
  • Monitor specific functionality build, ensuring requirements, budget and calendar are respected
  • Support on acceptance and user testing
  • Voice concerns and/or satisfaction on the user community with IT Service effectively creating a continuous improvement circle
  • Develop and manage relationships with business and subsidiary management and assist all levels within the business area to define their overall business requirements



Required skills

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