CDL Human Resource on cdl.zohorecruit.com
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 1 month ago
- Apply Before: April 8, 2026
- 0 Click(s)
- View(s) 83
Job Detail
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Job ID 1016643
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Experience 7 Years
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Qualifications Degree Bachelor
Job Description
Key Responsibilities
ICT Strategy & Leadership
- Develop, implement, and manage ICT strategies aligned with the organization’s business goals.
- Provide leadership and direction to the ICT team, ensuring high performance and continuous improvement.
- Drive digital transformation initiatives to enhance efficiency, customer experience, and automation.
ICT Infrastructure & Systems Management
- Oversee installation, configuration, and maintenance of all IT hardware, software, networks, and communication systems.
- Ensure optimal performance, scalability, and security of core systems including credit management systems, databases, and digital platforms.
- Manage system upgrades, vendor relationships, and IT procurement in line with set budgets.
Cybersecurity & Risk Management
- Implement and monitor robust information security measures to protect data, systems, and networks.
- Lead cybersecurity initiatives including threat monitoring, incident response, penetration testing, and disaster recovery planning.
- Ensure compliance with relevant ICT policies, laws, and regulatory requirements such as Data Protection guidelines.
Systems Support & User Training
- Provide oversight for helpdesk operations and timely resolution of IT issues.
- Ensure proper documentation of systems, processes, and disaster recovery protocols.
- Coordinate user training programs to enhance system utilization and digital literacy.
 ICT Governance & Compliance
- Develop and enforce ICT policies, standards, and procedures.
- Ensure data integrity, backup, and business continuity plans are maintained and tested regularly.
- Conduct regular IT audits to assess system effectiveness and identify improvement areas.
Innovation & Continuous Improvement
- Identify and implement new technologies that can improve operational efficiency.
- Support development of digital products including mobile apps, customer portals, and CRM tools.
- Analyze ICT trends and make strategic recommendations to management.
Requirements
Qualifications & Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Master’s degree in IT, Data Science, Cybersecurity, or Business (added advantage).
- Minimum 7–10 years of experience in ICT, with at least 3 years in a leadership role.
- Experience in financial services, banking, microfinance, credit systems, or fintech is highly preferred.
- Strong knowledge of:-
- ICT infrastructure, networking, and cloud technologies
- Cybersecurity frameworks and best practices
- Database management (SQL, Oracle, etc.)
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