Claims Representative – International Organisation Health at Cigna

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Job Detail

  • Job ID 1020623
  • Qualifications  Degree Bachelor

Job Description

Job Summary

  • As a Claims Representative, you will assess, process, and adjust medical claims accurately and efficiently while ensuring compliance with company policies, quality standards, and service level commitments.
  • Reporting to the Claims Supervisor, you will work closely with global colleagues to deliver excellent customer outcomes and maintain the highest standards of confidentiality and accuracy.

Key Responsibilities

  • Review, assess, and process medical claims accurately and within agreed turnaround times.
  • Maintain accurate data entry across multiple systems.
  • Apply analytical thinking and sound judgment when evaluating claims.
  • Manage workload effectively while meeting quality and productivity targets.
  • Escalate complex or unclear claims as appropriate.
  • Identify opportunities to improve processes and efficiency.
  • Communicate professionally with internal stakeholders.
  • Support a positive, collaborative team environment.
  • Adhere to confidentiality requirements when handling sensitive medical information.

What We’re Looking For

Education

  • Bachelor’s Degree in Business, Healthcare Administration, Insurance, Finance, or a related field.

Language Skills

  • Fluent in English.
  • Additional languages such as French, Portuguese, Spanish, German, or Arabic are an advantage.

Key Skills

  • Attention to detail and accuracy
  • Analytical thinking and problem-solving
  • Time management and organization
  • Ability to work across multiple systems
  • Adaptability and learning agility
  • Collaboration and teamwork
  • Customer focus
  • Integrity and confidentiality

Why Join Cigna?

  • Hybrid and multicultural working environment
  • Comprehensive medical and wellbeing benefits
  • Learning and development opportunities
  • Career growth within a global organization
  • Inclusive and supportive culture
  • Opportunity to make a meaningful impact on customers’ healthcare journeys

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