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Clearing And Forwarding Operator – AGL SEZ M/F at AGL- Africa Global Logistics

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Job Detail

  • Job ID 1021035
  • Experience  2 Years
  • Qualifications  Diploma

Job Description

Mission Description

The successful applicant will be responsible for the following key result areas: –

Handle day-to- day operational relationship with the client

  • Receive the orders from Clients.
  • Request for missing documentation and more detailed instructions, if necessary, from the client.
  • Inform the client of the files processing progress in real time.
  • Proactively resolve Client queries.

Manage the file processing

  • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file.
  • Process export documentation for shipments
  • Book cargo with shipping lines
  • Organize transport for delivery of containers for stuffing /POR
  • Follow up with shipping lines on the arrival of vessels
  • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval
  • Update the system
  • Regularly archive the files (physically & electronically)
  • Ensure that client files have all the required attachments and copies of these maintained on file

Alert/Inform Management

  • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

Profile

  • Diploma in Clearing and Forwarding.
  • East Africa Freight Forwarding Practicing Certificate will be an added advantage.
  • 2 years’ experience in C & F.

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