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Information Technology Business Partner

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Job Detail

  • Job ID 1010023
  • Career Level  Others
  • Experience  8 Years +
  • Industry  Development
  • Qualifications  Degree Bachelor

Job Description

Key Duties & Responsibilities
  • Effective IT-Business Collaboration: Establish and maintain a productive working relationship with the business area, ensuring that IT services align with and support business objectives.
  • Seamless IT Service Delivery : Efficiently manage and resolve business function/area IT issues, achieve high user satisfaction scores ensuring minimal disruption to business operations
  • Service Quality and User Satisfaction : Maintain high levels of satisfaction among end-users within the business function/area through responsive and efficient IT service delivery
  • IT Security and Compliance : Drive and ensure IT governance and security within business function/area to ensure compliance to regulatory requirements and audit standards
  • Enhanced Process Efficiency : Identify opportunities for process improvements within the business function/area and implement technology solutions that drive efficiency

Required skills

12+ years in IT, with 2+ years in a business-facing IT role A Bachelors Degree in Information Technology, Information Systems or a related field A post graduate qualification will be advantageous Experience in IT operations, service management, or project coordination within a complex organizati Relevant certifications (e.g., ITIL, Agile) will be advantageous

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