Learning and Development Officer

Email Job

Job Detail

  • Job ID 1004496
  • Experience 2 Years
  • Qualifications Degree Bachelor

Job Description

Learning and Development Officer – Nairobi, Kenya

About the Company

Smart Sales is a Kenyan-based sales company that collaborates with entrepreneurs aiming to establish sales teams for their startups or SMEs, leading to consistent revenue growth.

About the Role

The Learning and Development Officer supports management in developing and implementing a learning and development strategy to help the business achieve its short, medium, and long-term objectives. The L&D officer will take ownership of the execution plan during the contract period.


  • Conduct a comprehensive companywide needs analysis.
  • Train and develop talent within the organization.
  • Develop curricula for learning programs.
  • Create and manage a company-wide training plan.
  • Experiment with various learning models to meet objectives.
  • Measure and track the impact of learning programs.
  • Manage both online and offline learning and development programs.
  • Handle the learning and development budget.
  • Implement effective program management.
  • Develop content for learning initiatives.

Key Competencies

  • Skills in content creation.
  • Training expertise.
  • Project management proficiency.
  • Process-driven approach.
  • Data-driven decision-making.


  • A business or relevant degree, e.g., Psychology.
  • Certification in training or curriculum development.
  • Previous experience in developing and executing learning and development strategies, especially for SMEs.
  • Successful execution of a strategy within an organization.
  • 1-2 years of experience in a similar role.
  • Proficiency in Microsoft Office suite.
  • Experience working with online learning platforms (LMS).
  • Training experience is essential.
  • Content development experience, particularly in video, is an added advantage.

How to Apply If this opportunity aligns with your career goals, please answer a few questions in this [application link]. For inquiries, email thomas.giku@smartsales.co.ke or call 0725474279. The deadline for submitting applications is 23rd December 2023. Interviews will be conducted on a rolling basis, and early submissions will be advantageous.

Related Jobs