Premier Hospital ICT Officer
- @TrendyJobbers | HR Outsourcing
- Posted 1 year ago
- Apply Before: December 31, 2023
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- View(s) 302
Job Detail
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Job ID 1004517
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Experience 3 Years
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Qualifications Degree Bachelor
Job Description
Premier Hospital ICT Officer Positions in Kenya
Job Purpose
The primary objective of this role is to manage comprehensive firewall operations, provide support to end-user departments, troubleshoot, install, and repair software and hardware across various departments. This entails collaboration with a multidisciplinary team and adherence to established protocols and the organization’s technology objectives.
Main Duties and Responsibilities
- Oversee the hospital’s technological infrastructures and operations to ensure compliance with company policies and regulations.
- Maintain and troubleshoot all network and computer-related issues for optimal performance.
- Troubleshoot and repair hardware, operating systems, applications, and CCTV systems.
- Conduct preventive maintenance on ICT hardware, including equipment cleaning.
- Configure and maintain network access privileges, applications, data storage, and regular backups.
- Implement security and physical control solutions for confidential data and systems, identifying security gaps and proposing solutions in consultation with the ICT Manager.
- Collaborate with end-users to clarify, analyze, and resolve reported issues, delivering high standards of ICT support.
- Manage and maintain the Hospital website, Internet, Graphic designs, and WAN in coordination with other relevant departments.
- Keep records/logs of repairs and fixes, maintain a maintenance schedule, and update the inventory of all ICT infrastructure equipment, including licenses.
Minimum Requirements/Qualifications
- Bachelor’s degree in information technology, computer science, or a related field from a recognized institution.
- Minimum of 3 years of professional experience as an ICT officer, with at least 1 year of experience in a busy hospital setting.
Core Competencies
- Honesty, transparency, and integrity.
- Excellent customer service skills.
- Effective communication skills (listening, oral, and written).
- Good interpersonal skills and a team player.
- Ability to work under pressure with minimum supervision.
- Analytical and decision-making skills.
- Report writing and presentation skills.
- Desire for personal development, improvement, and learning.
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