Project Officer- Change Management

Email Job

Job Detail

  • Job ID 1004428
  • Career Level Officer
  • Qualifications Degree Bachelor

Job Description

Project Officer- Change Management

Key Responsibilities

Change Management:

  • Lead and facilitate Health Systems strengthening initiatives at county and primary care facilities for improved performance and successful adoption of new processes, systems, and methodologies.
  • Collaborate with cross-functional teams to identify and roll out accountability and performance improvement initiatives, providing guidance and support to stakeholders at all levels.

Organizational Effectiveness:

  • Conduct organizational assessments to identify areas for improvement and opportunities for enhanced efficiency.
  • Design and implement strategies to optimize organizational structure, workflow, and resource allocation.

Systems Analysis and Implementation:

  • Evaluate existing systems and processes to identify inefficiencies and propose solutions for improvement.
  • Collaborate with IT and other relevant departments to implement new systems and technologies aligned with organizational goals.

Data Analysis:

  • Utilize data-driven insights to inform decision-making and measure the impact of organizational changes.
  • Develop and maintain key performance indicators (KPIs) to track and report on the effectiveness of implemented changes.

Training and Development:

  • Develop and deliver training programs to ensure Nairobi County Health staff are equipped with the necessary skills to adapt to changes.
  • Provide ongoing support and resources to promote continuous learning and development within the organization.
  • Support the county in developing coaching initiatives to enhance the delivery of health services.

Stakeholder Engagement:

  • Develop initiatives with various stakeholders to improve the effectiveness and efficiency of health care delivery, ensuring an enhanced experience for both care providers and patients.
  • Assist in organizing and facilitating meetings, workshops, and stakeholder consultations.
  • Cultivate positive relationships with project partners, including government authorities, healthcare facilities, and community stakeholders.

Adaptability and Problem-Solving:

  • Tackle project challenges with flexibility and innovative problem-solving.
  • Ensure project activities align with the evolving needs and priorities of Nairobi County.

Monitoring, Evaluation, and Learning (MEL):

  • Play a pivotal role in developing and implementing MEL frameworks to assess the impact of programs and projects.
  • Collect, analyze, and report on MEL data to guide project decision-making.
  • Design and conduct evaluations, surveys, and assessments to measure and report on program effectiveness.
  • Regularly assess project activities, track progress, and identify areas for improvement.

Project Management:

  • Apply strong project management skills to oversee and coordinate multiple projects simultaneously, ensuring effective implementation of strategic initiatives.
  • Develop comprehensive project plans outlining scope, objectives, timelines, resources, and budget.
  • Monitor and manage risks throughout the project cycle.


  • A minimum of a bachelor’s degree in a relevant field, with at least five years of experience in change management, organizational development, or a related field.
  • Proven track record of successfully leading and implementing organizational change initiatives.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Analytical mindset with proficiency in data analysis and interpretation.
  • Knowledge of relevant tools and technologies related to organizational effectiveness and systems change.
  • Demonstrated expertise in project coordination and stakeholder management, particularly within the government sector.
  • Profound understanding of Monitoring, Evaluation, and Learning (MEL) principles and a track record in developing and implementing MEL frameworks.
  • Ability to work both independently and collaboratively within a team.
  • Familiarity with various donors and healthcare systems in Nairobi County is a plus.

Related Jobs