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Sales Consultants at Rose Avenue Group

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Job Detail

  • Job ID 1011888
  • Career Level  Officer
  • Experience  3 Years
  • Qualifications  Diploma

Job Description

Job Description

  • Our client, a leading provider of office furniture solutions across East Africa, seeks a Sales Consultant reporting to the Head of Sales to drive B2B revenue and manage end-to-end client relationships. You will prospect and win corporate accounts, deliver tailored presentations and proposals, negotiate and close deals, and manage post-sale servicing and sales administration to meet targets.

Job Responsibilities

KEY RESPONSIBILITIES

Customer Acquisition:

  • Identify and reach out to potential customers through cold calling, emails, and networking
  • Conduct product presentations, highlighting features and benefits tailored to customer needs.
  • Communicate our value proposition effectively to potential customers.
  • Negotiate terms and conditions to secure agreements and close sales.
  • Finalize transactions while ensuring high customer satisfaction.

Account Management and Customer Support:

  • Build and maintain strong client relationships to understand their needs and concerns.
  • Provide information and support to help clients make informed decisions.
  • Manage post-delivery communication and handle feedback, complaints, or changes in requirements.
  • Resolve customer complaints promptly and effectively.
  • Collaborate with team members to ensure a seamless customer experience.
  • Gather customer feedback and stay updated on market trends to adapt sales strategies.

Sales Administration and Development:

  • Compile and submit individual sales reports as required.
  • Ensure accuracy in order information from input to completion.
  • Engage in ongoing training and development to enhance your skills.

Required skills

Active Listening: Attentive listening to understand and respond to client needs and preferences. Communication: Clear and effective verbal and written skills to build rapport, present products, and Customer Relationship Management: Ability to establish and maintain strong client relationships for Persuasion and Negotiation: Proficient in influencing decisions, addressing objections, and negotiat Product Knowledge: Comprehensive understanding of our products, their features, and how they meet cu

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