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Sales Trainee at Kempinski Hotels

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Job Detail

  • Job ID 1008896
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Key Responsibilities

Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:

  • Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day-to-day activities and to assist them in achieving their personal and team objectives.
  • Determine and implement the procedures and standards of an effective filing system.
  • Maintain and update inventory: control of all gifts and giveaways
  • Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations
  • Compile monthly reports to be completed by 5th of each month.
  • Compile statistics.
  • Assist with the coordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection, and distribution of mail items.
  • Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
  • Annual contracting administration for corporate and leisure businesses.
  • Ensure that store requisitions are submitted monthly.
  • Ensure ordering of business cards.
  • Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
  • Ensure that calls are screened and dealt with appropriately.
  • All inquiries to be dealt with within 24 hours.
  • Assist telesales research of existing/new clients within the guidelines of the Director of Sales & Marketing.
  • Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
  • Ensure the strict confidentiality of information passing though the office
  • Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
  • Maintain the highest standards of professionalism, ethics, and attitude toward all hotel guests, clients, and colleagues.
  • Coordinate and assist in organising sales trips.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
  • Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
  • Ensure that all potential and real hazards are reported and rectified immediately.
  • Understand and strictly adhere to the hotel’s employee rules & regulations.
  • Perform any other duties as assigned to them by management.

Required skills

Completed coursework (If even if not graduated) Degree/ Diploma in Sales from a recognized learning institution Kenyan citizen, Less than one year since completion (2023/2024) No work experience is required

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