Senior Manager, IT Infrastructure at DIB Bank Kenya Limited (DIBBKE)
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 3 weeks ago
- Apply Before: July 17, 2026
- 0 Application(s)
- View(s) 53
Job Detail
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Job ID 1019598
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Experience 8 Years +
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Qualifications Degree Bachelor
Job Description
Key Responsibilities
Infrastructure Strategy & Planning
- Develop and implement the IT infrastructure strategy in alignment with organizational objectives.
- Lead infrastructure capacity planning, performance optimization, and lifecycle management.
- Drive adoption of emerging technologies (e.g., cloud, virtualization, automation) to improve efficiency and reduce costs.
- Ensure infrastructure resilience through disaster recovery and business continuity planning.
Operations & Service Delivery
- Oversee daily operations of IT infrastructure, including data centers, networks, servers, and cloud platforms.
- Establish and monitor Service Level Agreements (SLAs) with internal users and external service providers.
- Ensure high availability and reliability of infrastructure services.
- Lead root cause analysis and continuous improvement of infrastructure performance.
Security & Compliance
- Ensure IT infrastructure meets cybersecurity, regulatory, and compliance requirements (e.g., CBK ICT Guidelines, ISO 27001, PCI DSS).
- Implement and monitor robust security controls to safeguard data, systems, and networks.
- Collaborate with cybersecurity teams to mitigate infrastructure-related risks.
Vendor & Stakeholder Management
- Manage vendor relationships, contracts, and performance for infrastructure products and services.
- Lead negotiations to optimize costs and service quality.
- Work closely with business leaders, risk, and audit teams to align infrastructure services with business requirements.
Leadership & Team Development
- Lead, mentor, and develop the IT infrastructure team to achieve operational excellence.
- Promote a culture of accountability, innovation, and continuous improvement.
- Manage budgets and ensure optimal utilization of resources.
Job Specification
Education
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Master’s degree in IT, Business Administration, or related discipline is an added advantage.
- Professional certifications such as CCNA, CCNP, ITIL, VMware, AWS/Azure, or CISSP are highly desirable.
Work Experience
- At least 10 years of progressive IT infrastructure experience, with 5 years in a senior managerial role.
- Proven experience in managing enterprise infrastructure in banking/financial services or large corporate environments.
Key Skills & Competencies
- Strong knowledge of IT infrastructure technologies (data centers, networking, cloud, storage, virtualization).
- Excellent understanding of IT service management and governance frameworks (ITIL, COBIT).
- Strong project management and vendor management skills.
- Ability to balance technical and business priorities.
- Excellent leadership, interpersonal, and communication skills.
- Strategic thinker with strong problem-solving and decision-making ability.
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