System Support Intern at Afratech
- @TrendyJobbers | HR Outsourcing
- Internship
- Posted 1 month ago
- Apply Before: September 20, 2026
- 0 Application(s)
- View(s) 66
Job Detail
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Job ID 1022066
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Experience Less Than 1 Year
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Qualifications Degree Bachelor
Job Description
About the Company
We are a dynamic hospitality, security, and access solutions company seeking a talented System Support Intern to join our team. This internship offers hands-on experience in a fast-paced environment, with the possibility of permanent placement. If you are eager to grow your career and thrive in a winning team, this is the opportunity for you.
Key Responsibilities
- Technical support: Provide initial assistance to client requests via phone and email.
- System deployment: Install and configure new door lock systems on servers and workstations and redeploy existing ones.
- Hardware/software maintenance: Ensure systems are maintained to agreed standards.
- Client guidance: Support clients in understanding and correctly using software/hardware in the hotel or organizational settings.
- Minor repairs: Perform small-scale fixes on hardware equipment and locks.
- Technology updates: Stay current with new technologies and industry developments.
- System improvement recommendations: Advise clients on justified enhancements to improve system functionality.
- Perform any other duties assigned by the Support Manager.
Qualifications
- Bachelor’s degree in IT, Computer Science, or related field.
- 1–3 years of hands-on experience in computer hardware installation, troubleshooting, and system administration.
- Willingness to travel locally and internationally.
- Valid passport required.
- Reside in Nairobi
- Fluency in French is an added advantage.
Skills
- Communication skills: Strong interpersonal and influencing abilities.
- Problem-solving: Sound decision-making and analytical skills.
- Innovation: Positive, proactive, and adaptable mindset.
- Multitasking: Ability to prioritize tasks without direct supervision.
- Technical aptitude: Quick understanding of product components.
- Attention to detail: Strong focus on accuracy and troubleshooting.
- Customer service: Pleasant demeanor and client-focused approach.
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