Fixed Term Retail Operations Officer at Old Mutual Kenya
- @TrendyJobbers | HR Outsourcing
- Contract
- Posted 12 months ago
- Apply Before: December 16, 2024
- 0 Click(s)
- View(s) 1224
Job Detail
-
Job ID 1009941
-
Experience 2 Years
-
Industry Management
-
Qualifications Degree Bachelor
Job Description
KEY TASKS AND RESPONSIBILITIES
Operational Efficiency
- Manage time, tasks, and outputs to meet predetermined requirements, task cycle times and/or work deadlines.
- Follows standardised operating procedures, provides administrative support, delivers on daily production standards, and adheres to service and quality standards.
- Onboard new customers on administrative data system following laid down guidelines as: KYC, AML & Screening Process (Done at BSO Stage), Sanction screening, PEP due diligence, Customer Risk Rating, Ultimate Beneficial Owners Identification.
- Requirements as per the checklist on new business form
- Independent verification of the National ID card through IPRS
Data Management – Protection and Privacy – Ensure only clean data is introduced into the system and ensure privacy of client data is maintained as aligned to the Data Protection Act of 2019. Ensure alignment and conforming to BU Data Governance Frameworks.
Customer Service
- Communication to customers once account is opened (Email/SMS)
- PIN verification
- Response to general account opening queries
Behavioural skills/competencies
- Ability to flexible, agile and adaptable to change.
- Time management and ability to prioritize.
- Ability to communicate and work well within a team.
- Ethics & Integrity
Required skills
Related Jobs
-
Published 2 weeks ago
The Manager – Underground Mining purpose is to ensure the safe, efficient and cost controlled execution of the mine plan and schedule to exceed project deliverables and mine ramp up. ...
-
Published 4 months ago
Role Purpose: To effectively manage the hotel’s stores by overseeing the receipt, quality control, safekeeping, and issuance of inventory, ensuring accurate stock records, timely ...
-
Published 4 months ago
Key Responsibilities: Programmatic and technical support for MNCH Provide strategic direction and technical oversight for the implementation of the MNCH ...