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Sales Person at Denfa Technologies

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Job Detail

  • Job ID 1017347
  • Experience  2 Years
  • Qualifications  Diploma

Job Description

ROLE PURPOSE

To deliver Retail sales at the Shop through disciplined customer service, accurate invoicing and receipt issuance, strict stock control, and maintenance of a clean and orderly retail environment. The role requires absolute integrity, as it involves handling company stock, and official company records and payments.

KEY DUTIES & RESPONSIBILITIES

1. Sales & Customer Service

  • Serve walk-in customers professionally and courteously.
  • Identify customer requirements and recommend appropriate products.
  • Prepare quotations, close sales, and support repeat business.

2. Sales Documentation & Cash Handling

  • Prepare accurate invoices for every sale.
  • Issue official receipts for all payments without exception, in compliance with company controls.
  • Ensure no goods leave the shop without full payment and proper documentation, Credit terms can only be authorized by the Management.
  • Confirm stock availability before committing to any sale.

3. Shop Cleanliness & Order

  • Maintain the shop in a clean, orderly, and presentable condition at all times, including shelves, counters, and customer areas.

4. Integrity, Discipline & Compliance

  • Perform duties with honesty, integrity, and accountability as required under company policy.
  • Safeguard company cash, stock, equipment, and records.
  • Immediately report theft, fraud, attempted fraud, stock loss, or any unethical conduct.

5. Reporting

  • Prepare and submit daily sales, cash, and handover reports accurately and on time.
  • Escalate operational issues or customer complaints promptly.

WORKING HOURS & SCHEDULE 

  • The shop operates Monday to Saturday, in line with the company policies
  • Saturday work is mandatory and forms part of the normal working week.
  • The employee shall be required to report in good time to facilitate opening and closing of the shop. Residing near the shops is an added advantage

QUALIFICATIONS & EXPERIENCE (MANDATORY REQUIREMENTS)

  • Certificate or Diploma in Sales, Marketing, Business Administration, or a related field.
  • Minimum of 1–3 years’ proven experience in retail sales (mandatory)
  • Applicants who do not meet this experience requirement shall not be successful.

COMPETENCIES & SKILLS

  • Strong customer service and communication skills.
  • High level of accuracy in invoicing, receipt issuance, and cash handling.
  • Ability to work under pressure in a busy retail environment.
  • Reliable, disciplined, and trustworthy.
  • Availability and willingness to work weekends is mandatory.

PERFORMANCE & CONDUCT STANDARDS

Performance and conduct shall be assessed based on:

  • Sales target achievement.
  • Accuracy of documentation.
  • Present-ability
  • Shop cleanliness and order.
  • Compliance with company procedures and integrity standards.

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