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Head of Product & Engineering at Turnkey Africa Kenya

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Job Detail

  • Job ID 1018313
  • Experience  5 Years
  • Qualifications  Degree Bachelor

Job Description

Required profile

  • 5+ years in product, engineering, delivery, technical operations or platform execution roles.
  • Has led people, squads, workstreams or delivery teams, even if not yet at large-company head-of-function level.
  • Experience working in a live customer-facing platform environment.
  • Experience working closely with engineering teams and business/commercial teams.
  • Experience with SaaS, fintech, InsurTech, marketplace, payments, lending, agency banking, platform operations or integration-heavy environments.

Technical and delivery capability

  • Understands APIs, integrations and basic distributed-system issues.
  • Can read system diagrams and integration flows.
  • Understands release management, QA, rollback, monitoring and incident response.
  • Can ask engineers practical questions and challenge respectfully.
  • Can distinguish between product issues, engineering issues, support issues, user-training issues and partner-side issues.
  • Can communicate technical issues clearly to non-technical teams.

Leadership attributes

  • High ownership.
  • Learns fast.
  • Stays calm under pressure.
  • Direct and clear communicator.
  • Comfortable with ambiguity.
  • Can bring order without creating bureaucracy.
  • Comfortable being coached.
  • Can challenge respectfully.
  • Can work with senior leaders without becoming passive.
  • Can grow quickly as the business grows.

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