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Admin/Customer Service at Amanbo

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Job Detail

  • Job ID 1015928
  • Experience  2 Years
  • Gender  Female
  • Qualifications  Diploma

Job Description

Key Responsibilities:

Administrative Support:

  • Scheduling & Coordination: Managing calendars, organizing meetings, and coordinating events.
  • Record Keeping: Maintaining accurate records, filing documents, and managing databases efficiently.
  • Communication: Handling phone calls, emails, and correspondence; directing inquiries appropriately.
  • Office Management: Ordering supplies, managing office equipment, and ensuring a well-maintained workspace.
  • Documentation & Reporting: Preparing and formatting documents, reports, and presentations as needed.

Operational Support:

  • Data Entry: Accurately entering and managing information in databases and spreadsheets.
  • Report Preparation: Creating insightful reports and presentations to support decision-making.
  • Problem Solving: Identifying and resolving office issues swiftly and efficiently.
  • Process Improvement: Assisting in the development and implementation of office procedures to enhance productivity.

Human Resources Support:

  • Hiring & Onboarding: Assisting in recruitment processes, scheduling interviews, and onboarding new employees.
  • Training & Development: Organizing training programs and supporting employee development initiatives.
  • Employee Relations: Addressing staff concerns, fostering a positive work environment, and assisting in conflict resolution.
  • HR Documentation: Maintaining personnel files, contracts, and HR-related records.

Customer Service:

  • Inquiry Handling: Responding to customer inquiries, complaints, and requests professionally and efficiently.
  • Issue Resolution: Providing timely solutions to customer concerns, ensuring satisfaction.
  • Relationship Building: Developing and maintaining positive relationships with clients, suppliers, and stakeholders.
  • Front Desk Management: Assisting visitors, managing reception duties, and creating a welcoming office atmosphere.

Requirements:

  • Must be a female aged 25 to 35 years.
  • Previous basic human resource experience is an advantage.
  • Strong communication and interpersonal skills.
  • Proficiency in office management tools and software (e.g., MS Office Suite).
  • Ability to multitask, prioritize tasks, and work under minimal supervision.
  • Professional demeanor with a proactive and problem-solving mindset.
  • This position is ideal for someone who thrives in an administrative role, enjoys organizing and coordinating activities, and takes pride in maintaining an efficient and professional office environment.

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