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Branch Manager at Peoplelink Consultants Ltd

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Job Detail

  • Job ID 1011847
  • Career Level  Manager
  • Experience  3 Years
  • Industry  Management
  • Qualifications  Diploma

Job Description

Responsibilities

  • Achieve budgeted branch sales and profit targets.
  • Champion and ensure an exceptional brand experience at the branch level.
  • Identify and develop new offsite/corporate business opportunities to boost sales.
  • Review all branch section (FOH/BOH/CafĂ©) performance against set KPIs.
  • Ensure individual team member alignment with overall branch goals.
  • Embed a high culture of food safety and quality standards.
  • Strictly adhere to proper food handling procedures at all times.
  • Conduct detailed verification of all incoming goods to ensure quality and conformity.
  • Guarantee all in-branch products consistently conform to set standards (right product, place, time, temp, price).
  • Oversee effective stock and cash management, ensuring accountability and asset custody.
  • Drive consistent sales growth across all channels (dine-in, takeaway, drive-through, delivery, curbside).
  • Review individual FOH sales performance and guide action plans for target achievement.
  • Provide constructive feedback to BOH, GA, & Barista teams for continuous improvement.
  • Ensure exceptionally high Health, Safety, and Hygiene standards, including team training and current licenses.
  • Track and communicate branch/individual performance through daily, weekly, and monthly reports.

Required skills

A Diploma in a business-related field. Hospitality-relateded course will be an added advantage. Ability to manage and lead diverse, young and vibrant teams. Computer literate (Ms Word/Excel) Experience with Restaurant ERP Systems (POS/Gaap/Micros/Aura etc) Good understanding of key restaurant metrics and how to drive them

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