Business Development Lead – Clearing and Forwarding at CDL Human Resource
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 5 months ago
- Apply Before: August 21, 2025
- 0 Click(s)
- View(s) 307
Job Detail
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Job ID 1011997
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Career Level Officer
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Experience 5 Years
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Industry Finance
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Qualifications Diploma
Job Description
JOB PURPOSE
- Organize and lead the sustainable and profitable development of the business.
- Functionally and administratively responsible for all Sales & Marketing Activities in Kenya and Uganda
- Support Sales & Marketing activities in Uganda and other regions as per company business requirements
- Build & maintain strong relationship with customers and clear customer communication strategy to ensure customer satisfaction and long-term profitable growth
- Sales Performance
- Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
- Develop and apply pricing structures for key clients and perform negotiations on contracts and conditions with key customers.
- Analyze and suggest strategies to react to changing business trends.
- Conduct client visits based on target prospects.
- Customer Service
- Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
- Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
- Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
- Participate to the monthly account reviews.
- Reporting
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
- Generate monthly sales operations reports and for submission and consultative review with management.
- Keep Management updated on customer needs and relevant market intelligence.
Required skills
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