Community Outreach Worker-Congolese, Nairobi, Kenya

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Job Detail

  • Job ID 1006365
  • Career Level Officer
  • Experience Less Than 1 Year
  • Industry Management
  • Qualifications Degree Bachelor

Job Description


  •  Identify the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, protection concerns, financial assistance, medical assistance etc.)
  •  Participate in community awareness and information dissemination to members of the community.
  •  Assist in referral of vulnerable refugees in the community to partner agencies for appropriate intervention.
  •  Provide support to associates in the follow up and tracking of individual cases and updating the status accordingly.
  •  Assist in the provision of direct assistance to refugees in the community.
  •  Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
  •  Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.
  •  Accompany associates for home visits, conduct individual visits, follow-ups and provide feedback reports to the case workers.
  •  Provide weekly and monthly quantitative and qualitative reports to the line manager highlighting individual performance, progress against targets and client needs and outcomes of assistance provided.
  •  Attend regular staff meetings, monthly debriefings, trainings, and other meetings as required and ensure regular personal development and supervision.
  •  Perform other related duties as assigned.

Required skills

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