Back to Search Result
Previous Job Next Job

Customer Care Manager at Odoo

Email Job

Job Detail

  • Job ID 1014584
  • Experience  Less Than 1 Year
  • Qualifications  Degree Bachelor

Job Description

Responsibilities

  • Manage a portfolio of approximately 1,000 mass-market customers, balancing automation (low-touch) with personalized engagement (high-touch) based on individual needs
  • Facilitate the successful onboarding process for new customers, ensuring they have the tools and resources to thrive with Odoo
  • Act as the primary point of contact for our customers, providing guidance and support to enhance their experience throughout their projects
  • Collaborate with our Sales Team to identify growth opportunities and develop strategies for customer expansion

Must Have

  • Passion for software products
  • Fluent in French and English both spoken and written
  • Strong business acumen and understanding of customer needs
  • Highly organized, with the ability to work autonomously and manage your time effectively
  • Strong priority management skills, with the ability to thrive under pressure
  • Minimum academic requirement of a Bachelor’s degree
  • Based in Nairobi, Kenya or be a member of the East African Community (EAC)

Related Jobs

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.