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Food and Beverage Trainee at Kempinski Hotels

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Job Detail

  • Job ID 1008923
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Key Responsibilities

  • Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:
  • Be knowledgeable of all services and products offered by the hotel.
  • Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
  • Ensure that the place of work and surrounding area is kept clean and always organized.
  • Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as
  • well as offering alternatives.
  • Successfully perform opening and closing procedures established for the assigned outlet.
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  • Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  • Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s
  • policy on fire, hygiene, health & safety.

Required skills

Degree/ Diploma in Food and Beverage service from a recognized learning institution Kenyan citizen, Less than one year since completion (2023/2024) No work experience is required

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