Head of Operations and Programs -Media job at Corporate Staffing

Email Job

Job Detail

  • Job ID 1006409
  • Career Level Officer
  • Experience 8 Years +
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Responsibilities
Strategy
• Provide effective, operational leadership and stewardship through active involvement in all programs and services.
• Ensure the continued financial viability of the organization’s program/service units through sound fiscal management.
• Support in the development and implementation of strategic plans.
Business Stream Management
• Manage and optimize the performance of our multiple business streams, including workflow automation, performance management, project management, and deployment of new activities, by developing and implementing operational strategies, KPIs, and performance metrics.
Process and Knowledge Improvement
• Drive continuous improvement initiatives across the organization to enhance operational efficiency, reduce costs, and increase customer satisfaction.
• Lead the formulation of SOPs and policies that make organisations efficient and compliant
• Work to set up the monitoring and evaluation metric, measurement and sharing in collaboration with the monitoring and evaluations team
• Lead and be the custodian of building a culture of sharing best practices, facilitating collaborations among the teams
• Lead the creation and maintenance of a platform for the dissemination insights of into lessons learned in the life of the organisation.

Compliance & Risk Management
• Ensure all program activities operate consistently, legally, and ethically, within the mission and values of the organization across the region
• Identify and mitigate operational risks, compliance issues, and regulatory challenges to maintain a secure and compliant operating environment.
Management and Leadership
• Provide leadership to direct reports, dedicate time to coach and mentor leaders to perform to their full potential, and act as a role model for culture and values.
• Team Coordination: Orchestrate a high-performing cross-functional team, fostering a culture of innovation, accountability, and collaboration.
• Collaborate with HR to build a robust talent strategy, leading to a high-performing team, high employee retention, and an efficient organization with a positive culture.
• Work with the Operations to develop an effective IT infrastructure that supports operations, reporting, and data collection.

Required skills

Related Jobs