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Inflight Services – Instructor

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Job Detail

  • Job ID 1005732
  • Career Level  Manager
  • Experience  3 Years
  • Industry  Management
  • Qualifications  Degree Bachelor

Job Description

Detailed Description • Design and Inflight Service training programs in compliance with Industry standards, Organizational needs and staff development needs. • Organize training logistics including preparation of learning material and venue arrangements • Conduct training needs assessment to Identify training and development needs • Deliver training programs in areas of Inflight Service and other relevant staff development courses in accordance with the approved syllabi/curriculum • Prepare, administer, mark examinations, and communicate results • Prepare reports on all trainings conducted to enable continuous evaluation of training • Issue certificates to qualified participants • Prepare and submit accurate and complete training records within the stipulated time • Review training materials to reflect company standards, regulatory requirements and applicable industry standards. • Maintain competency, qualification and where required certified in the subject matter required to deliver • Act as internal consultant in subject matter areas and support in driving organization change • Participate in the development and sharing of annual training calendar in liaison with relevant managers • Create a learning culture by always engaging learners and their managers. • Collect participants feedback on delivered learning solutions and ensure regular evolution training • Monitor and evaluate implementation of the trainings to ensure effective transfer of skills and identify further training needs to continuously improve performance Level3. • Support in the development, monitoring and implementation of e-learning in subject matter areas. • Deliver commercial training programs to contribute to the achievement of revenue generation. • Conduct service checks for crew in accordance with OME

Required skills

Bachelor’s Degree/Diploma Excellent communication, interpersonal and presentation skills Instructional design and delivery skills Motivational skills Three 3 years of relevant experience as purser.

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