Manager, Card systems – ()

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Job Detail

  • Job ID 1007779
  • Career Level Others
  • Experience 5 Years
  • Industry Development
  • Qualifications Degree Bachelor

Job Description

 KEY RESPONSIBILITIES

  • Ensure 24/7 availability of Authorization system and any other systems as required by users
  • Root Cause Analysis of incidents
  • Provide second level support for issues raised by system users
  • System administration for a healthy platform to service customer requests
  • Ensure Card systems are updated to comply with Payment Association Standards (Mandates)  and provision of MIS reports to end users
  • Performing systems upgrades, updates when they are due and collaboration of vendors
  • Support improvement and delivery of new Card products/services
  • BCP for Card systems
  • Evaluation and assessment of technical requirements for systems implementation or requiring enhancements/Improvements
  • Management of system resources, application tuning/optimization and performance monitoring
  • Payments Card Systems (PCI) Issuing/Acquiring management and user support on Terminal  (ATM/POS) & business applications.
  • Knowledge of Operational risk management i.e. AML and KYC principles.
  • Agency Banking systems support
  • Vendor negotiation and contract management
  • Project management
  • Adherence to Change management and governance frameworks
  • Support improvement and delivery of new products/services
  • Integration of E-commerce solutions/platform

Required skills

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