Manager Financial Crime job at HF Group

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Job Detail

  • Job ID 1006857
  • Career Level Others
  • Experience 6 Years
  • Industry Finance
  • Qualifications Degree Bachelor

Job Description

Principle Accountabilities
• Develop and implement of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
• Leading a team in reviewing various customer transactions and activities to flag or identify suspicious activity.
• Actions all card fraud alerts in the power card card management system.
• Caution cards on power card stop list
• Update travel advisory for customers when informed
• Undertake investigations of debit and credit card disputes
• Review current card fraud rules to ensure are working effectively in line with the risk management framework.
• Handle chargeback fraud.
• Create card fraud rules as per transaction monitoring standards
• Contributing to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures.
• Lead, mentor, and manage a team of fraud analysts
• Complete daily review of exception reports with a view to identify suspect activity/transactions and submission of summary finding reports as well as promptly institute control measures.
• Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the operational and business units.
• Risk assesses the effectiveness of antifraud programs and controls in place.
• Analyze internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
• Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact fraud risk management.
• Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud
• Assists management in the development and implementation of the Antifraud control activities both preventive and detective controls.
• Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues
• Service Level Agreements (SLA) adherence on issues resolution with minimal customer complaints
• Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, and recovered monies.
• Attend and actively participate to scheduled engagement meetings on fraud related matters.
• Attend Kenya Bankers Association Forums and build with law enforcement, Telecoms and other banks.

Required skills

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