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Restaurant Supervisor

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Job Detail

  • Job ID 1011001
  • Career Level  Others
  • Experience  3 Years
  • Industry  Management
  • Qualifications  Degree Bachelor

Job Description

  • Supervise Daily Operations:
    • Oversee the daily activities of restaurant staff, ensuring that service standards are met.
    • Ensure that food preparation, presentation, and service meet company quality standards.
    • Monitor and manage inventory, ensuring sufficient stock levels.
  • Customer Service:
    • Greet and assist guests to ensure they have an enjoyable dining experience.
    • Handle customer inquiries, feedback, and complaints professionally, ensuring customer satisfaction.
    • Ensure proper table settings, cleanliness, and ambiance.
  • Staff Supervision and Training:
    • Supervise, motivate, and manage the restaurant team to maintain a high level of performance.
    • Train new staff on company standards, safety procedures, and customer service.
    • Schedule shifts and manage labor costs.
  • Health and Safety Compliance:
    • Ensure adherence to all health and safety regulations, including food safety guidelines.
    • Maintain cleanliness and organization in the restaurant area.
    • Monitor staff for compliance with food handling and hygiene protocols.
  • Administrative Duties:
    • Assist in managing restaurant finances, including handling cash, credit transactions, and ensuring accurate daily reports.
    • Assist with ordering supplies and managing inventory control.
  • Problem Solving:
    • Resolve conflicts and handle challenging situations with a calm and professional approach.
    • Take necessary actions in the absence of the Restaurant Manager to ensure smooth operations.

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