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Sahl Relationship Manager, Lamu Branch at KCB Bank

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Job Detail

  • Job ID 1018073
  • Career Level  Manager
  • Experience  3 Years
  • Qualifications  Degree Bachelor

Job Description

KEY RESPONSIBILITIES:

  • Managing and leading customer relations, both corporate and Retail.
  • Shari’ah compliant product sales and other cross sales of other basket products as per targets
  • Liaison with Relationship teams and Retail Branch network to grow the business
  • Risk Management to mitigate losses e.g. Frauds and revenue leakages.
  • Training and development of branch staff
  • Proper Documentation and administrations of Shari’ah compliant portfolios,
  • Managing PAR as per set targets.
  • Responsible for leadership, management, growth and maintenance of the SAHL book
  • Maintain and grow the existing SAHL customers through enhanced relationships
  • Achieve the set targets in terms of numbers and values for both liabilities and assets
  • Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards

Experience:

  • University Degree from a recognized institution.
  • At least 3 years’ General Banking experience, of which one must have:
  • 2-year Experience in Sales.
  • 2-year Experience in Banking Operations.
  • 2-year Experience in Credit.
  • 2 years Experience in Shariah Banking

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