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Supervisor (1 position)

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Job Detail

  • Job ID 1005286
  • Career Level Executive
  • Industry Management
  • Qualifications Diploma

Job Description

As a Supervisor at Baraza Café, you’ll play a crucial role in ensuring smooth operations and maintaining our commitment to excellence. Your duties will include:

  • Overseeing the performance of wait staff, providing guidance and support to optimize efficiency and customer satisfaction.
  • Assisting with staff training and development to uphold our service standards and promote a positive work environment.
  • Monitoring inventory levels and coordinating with management to restock supplies as needed.
  • Handling customer inquiries, concerns, and complaints with tact and diplomacy, striving to resolve issues to the satisfaction of all parties.
  • Supervising payment handling procedures and ensuring compliance with company policies and procedures.
  • Collaborating with management to implement new initiatives aimed at improving service quality and profitability.
  • Participation in menu development and improvements
  • Any other duty assigned by the manager.

Required skills

Diploma in catering or Hospitality from a reputable Institution (Supervisor) Excellent communication and interpersonal skills, with a passion for delivering exceptional customer Flexibility to work evenings, weekends, and holidays as needed. Previous experience in a similar role within the hospitality industry is preferred. Strong attention to detail and organizational abilities.

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