Technical Program Manager at Living Goods

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Job Detail

  • Job ID 1021066
  • Career Level  Manager
  • Experience  5 Years
  • Qualifications  Degree Bachelor

Job Description

Key Responsibilities
Digital Programs Delivery

  • Collaborate with government, partners, and LG teams to design, develop, test, deploy, and continuously improve Community Health digital systems, ensuring effective implementation, timely resolution of issues, and improved service delivery.
  • Participate in implementation planning meetings, technical working sessions, and progress reviews to track actions and address implementation challenges.
  • Ensure the technical quality and rigor of projects with clear objectives and deliverables.
  • Facilitate review and validation of system designs, configurations, integrations, reports, dashboards, and workflows with national and county stakeholders.
  • Coordinate implementation readiness activities, including deployment planning, infrastructure readiness, training preparation, support arrangements, and transition planning.
  • Monitor implementation progress, risks, issues, and dependencies, escalating and coordinating resolution with MOH, Counties, technology partners and LG teams as required.
  • Prepare and present weekly and monthly DH Kenya reports and represent Digital Health in scheduled internal meetings to provide updates on progress and risks

Government Engagement and Partnership Management

  • Maintain productive working relationships with national government stakeholders, implementing partners, donors, and technology partners.
  • Contribute to alignment of Digital Health solutions with government policies & regulations, standards, enterprise architecture, interoperability requirements, and strategic priorities.
  • Support preparation of reports, presentations, and briefing materials for internal, government and partner engagements.
  • Represent the LG Digital Health team in external engagements and workshops as required.
  • Represent LG in technical working groups for national digital health initiatives

Innovation and continuous improvement

  • Work closely with LG engineering, Innovations teams, government and partners to ensure digital health solutions meet user and Community Health Program requirements.
  • Contribute to system design discussions, product enhancement prioritization, and continuous improvement initiatives.
  • Support documentation and dissemination of lessons learned and implementation best practices.

Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications

  • Bachelor’s degree in information technology, Computer Science, Health Informatics, Information Systems, or related fields.

Professional Qualifications / Membership to professional bodies

  • ITIL, PMP/Prince2, Agile/Scrum, Data Analytics, AI or any relevant ICT certifications

Work experience is required.

  • Minimum 5–7 years of professional experience in Digital Health, health systems strengthening, ICT4D, or large-scale digital transformation programs.
  • At least 3–5 years of experience managing Digital Health or ICT implementation programs with government stakeholders.
  • Demonstrated experience supporting deployment and operational management of large-scale digital platforms serving frontline workers or public service delivery programs.
  • Experience working with national and county governments, development partners, donors, and implementing organizations.

Key Competencies Requirements
Functional/ Technical:

  • Understanding of digital health ecosystems and government structures
  • Project management skills
  • Knowledge of product development, software implementation lifecycles, and digital support models

 Behavioral:

  • Strategic thinking and systems leadership
  • Advanced project and stakeholder management
  • Excellent communication, negotiation, and presentation skills
  • Data analysis and performance management
  • Innovation and change leadership
  • High integrity, adaptability, and team-building skills

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