•  Provides procurement, logistical and administrative support to a team of Procurement Officers in the acquisition of a wide variety of goods and services.
•  Reviews, records and prioritizes purchasing requests and obtains additional information/documentation as required; determines the availability of vendors and funding sources.
• Monitors status of existing requisitions, maintain contact with suppliers to ensure timely delivery of goods and services, coordinates shipment of goods/commodities/equipment to HQ and field missions, verifies receipt and inspection of deliverables and accurately reports, as and if required.
•  Produces tender documents (e.g., Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of requirements and cost of procurement involved.
•  Prepares abstracts of offers and compile data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible under the guidance of Procurement Officers. eQXJppD BIpnb
•  Finalizes purchase orders and contracts for approval by the Procurement Officer; may authorize purchases in line with delegated signature authority, and, if required, prepares submission to the Contracts Committee for review and subsequent approval by the authorized official.
•  Assists relevant officers in more complex, higher value purchasing operations; coordinates distribution of pertinent documents to concerned parties, ensures appropriate follow-up action, etc.
•  Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. and informs affected users of contractual rights and obligations.

1. Addresses client concerns and complaints, participates in meetings with clients. Holds regular progress meetings with Focal points. Carries out periodic reviews, identifies issues and initiates requisite follow-up actions. Prepares briefs and background documentation prior to meeting. Documents main decisions/actions agreed at meeting and follows up till resolved. Attends UNON Division of Administrative Services (DAS) CRM related meetings to ensure coherence and coordination between the Unit and CRM function in UNON DAS. Supports the Chief, TSVU by preparing relevant reports and presentations for the Common Services Management Team (CSMT). 2. Leads development of the Customer Relationship Management (CRM) document repository. Ensures that individual client related information/documentation is always updated in the repository. Maintains mailing list for client agency focal points and ensures regular updates of client focal point information in CRM repository. Prepares periodic ageing reports for the Chief, TSVU, on applications processed. 3. Keeps track of complaints received and common queries and establishes a Frequently Asked Questions (FAQs) database. 4. Monitors onboarding of new clients in relation to “Common Back Office” (CBO). 5. Supports development and production of communication products/services, brochures, newsletters, and other materials and provides specialized assistance in the production and delivery of information communications products and services. 6. Publishes articles approved by the Unit Chief on UNON DAS SharePoint sites on a regular basis. Drafts broadcasts to clients to update them on current issues as required. 7. Prepares draft briefing notes, talking points and presentations for the Chief of Unit. Records and maintains meeting minutes and follows up on action points. 8. Supports continuous training and guidance in client orientation for staff members in the Unit as required. Provides induction orientation and briefing to new staff members and interns. 9. Leads annual services surveys, analysis of clients’ responses and supports related work plan development and feedback to clients. 10. Collects and analyses data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data driven planning and decision-making by the Unit Chief. 11. Compares and reconciles travel reports submitted by the Travel Agency with UNON data to ensure that the transaction fee and other expenditures are in accordance with the contract. 12. Requests airline reports on a monthly, weekly, ad hoc or on need basis. 13. Reviews existing database and makes recommendations for improvements. i.e., negotiating a standard format and implementing enhancements. 14. Acts as Focal Point for Travel airline discount negotiation and contract renewal. 15. Ensures that correct routing and fares are applied by the Travel Agency in accordance with the contract and incentives as negotiated. 16. Ensures that airlines discounts are deducted at source and before ticket issuance. 17. Drafts Airline contract comparison memo highlighting improvement/decline in the new contract as compared to previous contract to ensure the organization obtains a better deal. 18. Requests MICE/groups fares and Ad-hoc discount from airline and reviews benefit after application. 19. Analyses reports on the benefits of the airline and makes recommendation for improvement. 20. Performs other assignments as may be assigned by the Unit Chief, including but not limited to covering for the Unit supervisor during his/her absence.

BUDGETING: 1. Prepares supporting documents (narrative and supporting tables) with respect to finalization of cost estimates and budget proposals, in terms of staff and non-staff requirements. 2. Assists managers in the elaboration of resource requirements for budget submissions. 3. Undertakes research and provides support to higher level Finance & Budget Officers with respect to budget reviews of relevant intergovernmental and expert bodies. 4. Monitors expenditures and compares with approved budget; prepares adjustments as necessary. 5. Reviews requisitions for goods and services to ensure (a) correct objects of expenditure have been charged, and (b) availability of funds. 6. Assists in preparation of budget performance submissions and finalization of budget performance reports, analysing variances between approved budgets and actual expenditures. 7. Verifies accuracy of input data, ensuring consistency of data in previous allotments to new allotments issued. 8. Co-ordinates with other finance and budget staff on related issues during preparation of budget reports. ACCOUNTING: 1. Creates accounts payable financial documents in line with the financial rules and regulations. 2. Reviews and analyses of various accounting data, financial statements input and preparation of reports. 3. Prepares supporting financial documents and ensures completeness, accuracy and validity of requests in line with applicable policies, procedures, rules and regulations before submission to Supervisor. 4. processes accounting adjustments and corrections in line with requests submitted by Clients and approved by the Supervisor. 5. Analyses and clears open item managed accounts (OIM) in the ERP system (Umoja), initiate and coordinate corrective follow on action. 6. Performs reconciliation of general and sub ledger accounts and clears suspense accounts. PAYROLL AND BENEFITS ADMINISTRATION: 1. Performs Payroll comparison and data validation of simulation runs (in HANA Payroll Analysis Tool); Prepares Payroll data for monthly mass upload files (direct payroll deductions/payments). 2. Audits various accounting transactions, e.g., payroll, education grants, final payments, income tax returns, etc. to ensure correctness of disbursement and adherence to relevant staff rules, financial regulations and rules, ST/AI issuances or practices. 3. Provides information to Pension Fund participants and beneficiaries on participation entitlements and benefits and prepares year end pension schedules for financial statement reporting; 4. Monitors all insurance transactions including those involving participants on non-Headquarter payroll but covered under Headquarters insurance plans. 4. Monitors all insurance transactions including those involving participants on non-Headquarter payroll but covered under Headquarters insurance plans. GENERAL: 1. Keeps up to date on documents/reports/guidelines that have a bearing on matters related to programme, ensuring compliance with intergovernmental recommendations and decisions as well as with United Nations policies and procedures. 2. Maintains and keep up-to-date files. 3. May be responsible for providing guidance, training and daily supervision to other general service staff in the area of responsibility. 4. Performs other related duties, as assigned. 5. Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. 6. Assists with visualizations and updating information material such as web pages or brochures. 7.. Perform other related duties, as assigned.