Sales Team Leader
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 2 days ago
- Apply Before: March 24, 2025
- 0 Click(s)
- View(s) 6
Job Detail
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Job ID 1010933
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Career Level Others
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Experience 5 Years
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Gender Male
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Industry Management
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Qualifications Degree Bachelor
Job Description
Job Description/Requirements
Reporting to: CEO
Workstation: Nairobi
Gross Monthly Salary – Kshs 80,000.00 + Plus Commission
Our client, a leading tour company based in Nairobi, is seeking a dynamic and highly motivated Sales Team Leader to manage and inspire their team of Tour Consultants. The successful candidate will play a key role in upholding company policies, achieving sales targets, spearheading product development, and ensuring the delivery of outstanding customer service.
Key Responsibilities:
1. Team Leadership & Management:
o Guide, mentor, and support Tour Consultants to foster a positive work environment.
o Conduct team meetings, assess performance, and implement improvement plans.
2. Sales & Revenue Growth:
o Monitor and drive sales performance to meet or exceed targets.
o Develop strategies based on market trends and sales reports.
3. Customer Service Excellence:
o Ensure high-quality customer service and resolve complex issues.
o Provide training to enhance customer satisfaction.
4. Product & Marketing Support:
o Collaborate on tour package development for diverse markets.
o Contribute to marketing campaigns and promotional strategies.
5. Compliance & Policies:
o Enforce company policies and ensure regulatory compliance.
o Communicate updates on policies and procedures.
6. Administrative & Reporting:
o Manage scheduling, resource allocation, and team efficiency.
o Prepare reports on sales, performance, and customer feedback.
7. Cross-Department Collaboration:
o Coordinate with Marketing, Finance, and Operations for smooth service delivery.
o Participate in company initiatives and strategic planning.