Admin Assistant at Chiromo Hospital Group
- @TrendyJobbers | HR Outsourcing
- Full-time
- Posted 3 hours ago
- Apply Before: July 10, 2026
- 0 Click(s)
- View(s) 6
Job Detail
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Job ID 1019486
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Experience 2 Years
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Qualifications Diploma
Job Description
Key Responsibilities
Reception Duties
- Welcome patients, visitors, and other clients in a professional and courteous manner.
- Register patients and verify personal and insurance information.
- Schedule, reschedule, and confirm patient appointments.
- Direct patients and visitors to the appropriate departments or healthcare providers.
- Answer, screen, and direct telephone calls promptly.
- Respond to patient inquiries and provide accurate information about hospital services.
- Maintain the reception area in a clean, organized, and welcoming condition.
- Receive, sort, and distribute incoming correspondence and documents.
- Maintain confidentiality of patient information in accordance with hospital policies.
Billing and Financial Duties
- Generate accurate patient invoices for consultations, procedures, laboratory services, pharmacy services, and other hospital charges.
- Process patient payments by cash, mobile money, cheque, card, or other approved payment methods.
- Issue official receipts for all payments received.
- Reconcile daily collections and prepare end-of-day cash reports.
- Record billing transactions accurately in the hospital management system.
- Verify insurance details and assist in preparing insurance claims where applicable.
- Follow up on outstanding patient balances in accordance with hospital policies.
- Assist with preparation of financial reports as required.
- Maintain proper filing of billing records and supporting documentation.
Administrative Duties
- Maintain accurate patient records and update hospital databases.
- Coordinate communication between patients, clinicians, and other hospital departments.
- Assist with filing, photocopying, scanning, and document management.
- Monitor and report shortages of office and reception supplies.
- Support other administrative functions as assigned by management.
Qualifications and Requirements
Qualifications
- Diploma or Certificate in Business Administration, Health Records, Front Office Management, Accounting, Finance, or a related field.
- Training in medical billing or healthcare administration is an added advantage.
Experience
- At least 2 years’ experience in a hospital, clinic, or healthcare facility.
- Experience using hospital management systems and billing software is preferred.
- Experience handling cash and preparing financial reconciliations is an added advantage.
Knowledge and Skills
- Excellent customer service and interpersonal skills.
- Strong communication skills, both verbal and written.
- Good organizational and time management skills.
- Basic accounting and bookkeeping knowledge.
- Competence in Microsoft Office applications and hospital information systems.
- High level of accuracy and attention to detail.
- Ability to multitask and work under pressure.
- Strong ethical standards with the ability to maintain confidentiality.
Personal Attributes
- Professional appearance and conduct.
- Honest and trustworthy.
- Friendly, patient, and compassionate.
- Reliable and punctual.
- Team player with good problem-solving skills.
- Flexible and adaptable to changing work demands.
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