Fixed Term Retail Operations Officer at Old Mutual Kenya
- @TrendyJobbers | HR Outsourcing
- Contract
- Posted 1 year ago
- Apply Before: December 16, 2024
- 0 Click(s)
- View(s) 1388
Job Detail
-
Job ID 1009941
-
Experience 2 Years
-
Industry Management
-
Qualifications Degree Bachelor
Job Description
KEY TASKS AND RESPONSIBILITIES
Operational Efficiency
- Manage time, tasks, and outputs to meet predetermined requirements, task cycle times and/or work deadlines.
- Follows standardised operating procedures, provides administrative support, delivers on daily production standards, and adheres to service and quality standards.
- Onboard new customers on administrative data system following laid down guidelines as: KYC, AML & Screening Process (Done at BSO Stage), Sanction screening, PEP due diligence, Customer Risk Rating, Ultimate Beneficial Owners Identification.
- Requirements as per the checklist on new business form
- Independent verification of the National ID card through IPRS
Data Management – Protection and Privacy – Ensure only clean data is introduced into the system and ensure privacy of client data is maintained as aligned to the Data Protection Act of 2019. Ensure alignment and conforming to BU Data Governance Frameworks.
Customer Service
- Communication to customers once account is opened (Email/SMS)
- PIN verification
- Response to general account opening queries
Behavioural skills/competencies
- Ability to flexible, agile and adaptable to change.
- Time management and ability to prioritize.
- Ability to communicate and work well within a team.
- Ethics & Integrity
Required skills
Related Jobs
-
Published 10 hours ago
INTERN –HUMAN RESOURCE & MANAGEMENT – 1 POSITION Internship Period: 1 year (non-renewable) Reporting to the Deputy Director Human Resource and Administration, the selected candidate will be ...
-
Published 10 hours ago
Location ; Nairobi JOB PURPOSE: This individual will be in direct contact with the organization’s clients to help them with ...
-
Published 10 hours ago
Location; Kilifi JOB PURPOSE: This individual will be responsible for providing front-office and administrative support to ensure smooth day-to-day operations within the ...