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Flex Senior Manager, East and Southern Africa

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Job Detail

  • Job ID 1009212
  • Experience  4 Years
  • Industry  Management
  • Qualifications  Degree Bachelor

Job Description

What you’ll do:

End-to-end project management

  • Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
  • Design operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
  • Define, track, and report operational and efficiency metrics
  • Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
  • Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support

 New business development 

  • Ideate, evaluate, and drive new program opportunities, driving end-to-end deal cycle from pitching to launch
  • Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
  • Identify and pursue fundraising opportunities for new programs
  • Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

Project and People Management

  • Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
  • Directly manage one or more Managers to deliver high-quality operations and programming
  • Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
  • Establish and maintain high-quality relationships with donors and operational partners
  • Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers

Required skills

4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analyti Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve Exceptional ability to work analytically through complex operational questions & run robust analyses Experience and high comfort level working in developing-country or high-risk settings Strong communications skills, including speaking, writing, presenting, and negotiating across divers

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