Human Resource & Client Success Officer at People FOCO
- @TrendyJobbers | HR Outsourcing
- KSh 30,000.00 - KSh 50,000.00 / Monthly Full-time
- Posted 3 months ago
- Apply Before: July 25, 2026
- 0 Click(s)
- View(s) 147
Job Detail
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Job ID 1019883
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Experience 4 Years
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Qualifications Diploma
Job Description
KEY RESPONSIBILITIES
Recruitment & Executive SearchÂ
- Manage end-to-end recruitment assignments.
- Prepare job advertisements and candidate briefs.
- Source candidates through LinkedIn, job boards, referrals, social media, and the People Foco database.
- Conduct CV screening and shortlist suitable candidates.
- Carry out competency-based interviews.
- Coordinate client interviews and candidate communication.
- Prepare interview summary reports and recruitment recommendations.
- Conduct reference checks.
- Support onboarding of successful candidates.
- Maintain the recruitment ATS and candidate database.
Client Account ManagementÂ
- Act as the day-to-day contact for allocated HR outsourcing clients.
- Schedule and attend client meetings.
- Follow up on recruitment assignments.
- Ensure agreed service levels are maintained.
- Prepare monthly client reports.
- Handle client queries promptly.
- Identify opportunities to expand services within existing accounts.
- Escalate complex HR matters to the Managing Director.
Business OperationsÂ
- Maintain recruitment trackers.
- Prepare proposals and quotations.
- Prepare contracts and HR documentation.
- Support invoice follow-up.
- Update CRM records.
- Organize client files.
- Coordinate meetings and training sessions.
Minimum Qualifications
- Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or a related field.
- Higher Diploma in HRM is an advantage.
- Membership of IHRM.
- Minimum 4 years’ HR and recruitment experience.
- Experience in an HR consultancy or recruitment agency is highly desirable.
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