ICEA Lion Group Business Development Officer
- @TrendyJobbers | HR Outsourcing
- Posted 9 months ago
- Apply Before: January 15, 2024
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- View(s) 175
Job Detail
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Job ID 1004502
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Career Level Officer
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Experience 4 Years
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Industry Development
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Qualifications Degree Bachelor
Job Description
ICEA Lion Group Business Development Officer – Life Positions in Kenya
Job Summary
The primary responsibility of the Business Development Officer is to promote and expand the Group Life & Pensions business. This involves providing competitive quotations to clients, generating revenue through diverse distribution channels, processing new business, and ensuring excellent customer service.
Roles and Responsibilities
- Provide competitive quotations to prospects.
- Prepare and write proposals for submission and tender processing.
- Process documentation for new business acquisition.
- Prepare risk registers for various clients.
- Consult on effective cover for specific needs, considering various factors.
- Set up meetings, prepare, and deliver presentations to potential clients.
- Develop and maintain working relationships with intermediaries and existing customers.
- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
- Deliver excellent customer service by promptly responding to queries and concerns.
- Provide market feedback and intelligence to management.
- Send out renewal instructions two months in advance.
- Regularly update the database of prospective and closed business, submitting a monthly report to managers.
- Adhere strictly to practices, procedures, and policies outlined in the business development operational manual, including the Code of Ethics.
- Maintain and update all forms of business contacts.
- Gather customer service feedback and report on intellectual and operational issues raised by clients.
- Prepare regular management reports.
- Manage broker/agent social forums to enhance relationships and reward good performance.
- Manage exhibition stands and corporate sponsorships.
- Travel out of town to source, renew, and collect premiums.
- Generate revenue from new and existing brokers and clients.
- Provide e-advice for system development initiatives affecting the business development team.
- Identify broker needs to help develop new business opportunities in collaboration with business development heads.
- Provide quotations and client services.
- Train staff (Executive Trainees and Business Development Assistants) and intermediaries.
Occasional Duties
- Participate in internal Ad Hoc Committees.
- Contribute to the automation of business functions.
Academic and Professional Qualifications
- Bachelor’s Degree in a business or social science-related field from a reputable university.
- Progress toward professional qualification(s) in insurance, e.g., ACII, FCII, or equivalent, is an added advantage.
- At least four (4) years post-qualification experience in a Life Assurance and Pensions Business Development function. Previous experience in sales and marketing is required.
Core Technical Competencies
- Appreciable understanding of the Kenya insurance market, prevailing business environment, and competitor products.
- Strong customer relationship management skills (internal and external customers).
- Effective communication skills, both written and verbal.
- Self-motivated with the ability to work independently or as part of a team.
- Good organizational and time-management skills.
- Positive attitude, self-driven, and able to work with minimal supervision.
- Strong negotiation and persuasion skills.
- Confidence in presenting to large groups.
- Trustworthiness and discretion when handling confidential information.
- Professional appearance and manner.
- Strong attention to detail, multitasking ability, and performance-oriented.
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