Information and Communication Technology Manager

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Job Detail

  • Job ID 1014073
  • Career Level  Manager
  • Experience  5 Years
  • Industry  Html Department
  • Qualifications  Degree Bachelor

Job Description

Role Objective

Reporting to the Director of Finance, the Information and Communications Technology Manager will be responsible for overseeing and providing high-level support on hardware, software and network systems.

Job Summary

Financial:

  • To prepare the Annual ICT Department Budget.
  • To establish and maintain good working relationships with hardware and software suppliers and service providers, ensuring contractual responsibilities are met.
  • To prepare monthly ICT reports and forecasts and schedule resources accordingly.
  • Maintain operating equipment/supplies par level.

Operational:

  • Establish/maintain internal controls and ensures compliance with ICT systems
  • Inspect and evaluate all ICT Department equipment and supplies regularly and reports status necessary in evaluating efficiency
  • Participate in constantly reviewing the current procedures and practices to ensure that the processes are simple for staff.
  • To ensure that the hotel is adhering to all ICT Policies and Procedures.
  • Conducts random check of ICT-related equipment and installations on the facility daily.

Systems maintenance and Development:

  • Responsible for ICT training and development of ICT associates and all other users in the hotel
  • Champion optimum usage of existing systems through training and system development work
  • Explore system improvement opportunities

ICT Standards and Management:

  • Prepare and periodically update strategic plans for ICT development for the hotel
  • Develop and prepare major ICT projects, including budget and project timetables; and oversee implementation of approved projects.
  • Keep alive the Manual of ICT Policies and Procedures.

Job Requirements:

  • University degree in computer science or related field; Post graduate qualification will be an added advantage
  • 5 years minimum in a suitable work environment, of which at least 2 in a senior managerial capacity
  • Technical certifications
  • Project management
  • Troubleshooting skills
  • Ability to prioritize effectively
  • Excellent analytical, communication, and problem-solving skills.
  • Attention to detail and ability to work with high levels of accuracy.
  • Strong ethical standards and high levels of integrity.
  • Proactive mindset with the ability to work independently.
  • Ability to handle confidential information with discretion.

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