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Product & Change Manager – Business Process Innovation – ()

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Job Detail

  • Job ID 1005802
  • Career Level  Officer
  • Experience  7 Years
  • Industry  Management
  • Qualifications  Degree Bachelor

Job Description

The main objective is to provide strategic guidance to the design, implementation and roll-out of solutions around Processes Efficiencies in Branches and Shared Service department.

Product Strategy and Vision: 

  • Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes.   
  • Provide technical innovations around all the processes being designed 
  • Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. 
  • Drive Change Management and roll-out of the executed solutions to the entire group. 
  • Drive Process Efficiency and Innovation across the organization  
  • Product Development and Management: 
  • Lead the end-to-end Implementation of all innovated processes around the Branch Service Hub, Newgen Platform and PowerApps. 
  • Collaborate closely with cross-functional teams to define the requirements, establish clear milestones, and manage product development cycles.
  • Ensure adherence to regulatory requirements, risk management policies, and compliance standards throughout the product lifecycle. 

Performance and Change Management: 

Required skills

A high aptitude and comfort level with technical environments and the ability to work in a highly de Ability to develop, plan , execute and implement according to corporate and project plan strategies. Excellent Knowledge and experience on Branch Processes, Shared Services Process, AML and compliance Knowledge in Process Efficiency and Product developement. Proficiency Branch and shared services operations solutions and processes

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