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Regional Relationship Manager – SME (Coast Region) – ()

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Job Detail

  • Job ID 1007807
  • Career Level  Manager
  • Experience  3 Years
  • Industry  Management
  • Qualifications  Degree Bachelor

Job Description

Key Accountabilities:  

Business Development

  • Participate in developing the annual and quarterly financial plans and budgets for the Region.
  • Management of borrowing and non-borrowing customers in the region to enhance customer loyalty, mitigate against loss and enhance increased business.
  • Regularly review strategic initiatives of the region/segments to take appropriate action.
  • Direct the overall effort of the segments in growing business in optimum proportions to achieve set targets.
  • Develop and deepen relationships with existing and potential customers. Identify and disseminate market opportunities and information to guide business development efforts and product development.
  • Spearhead/ conduct regular business visits to Bank clients, prospects and branch/affiliates.
  • Maintain a sustainable, profitable and high-quality balance sheet.
  • Cost management –enforce cost optimization of the resources.
  • Continuously review customer value propositions for various customer segments

Market & Customer Service

  • Collaborate and coordinate the development and the implementation of the sales initiatives with other regional business stakeholders.
  • Continuously conduct and advise market intelligence to identify new markets, customer trends, regional government directives and changes in the policy.
  • Act as the Banks’s brand ambassador.
  • Participate in development & execution of strategies that build the Equity brand and endear it to its chosen markets.
  • Coordinate business banking marketing initiatives
  • Originate, build and sustain strategic business partnerships.
  • Position Equity Bank Kenya as a preferred Bank.
  • Ensure full adherence to the Bank’s customer service chatter.
  • Increase market share in line with strategic ambitions and in a profitable, ethical and sustainable manner.

Required skills

At least 3 years’ work experience as a Business Client Advisor or similar role. Bachelor’s degree in business administration, finance, or a related field. Experience in budgeting and forecasting. Knowledge of organizational effectiveness and operations management.

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