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Community & Marketing Coordinator_WSHM, Mombasa, Kenya

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Job Detail

  • Job ID 1008004
  • Experience  3 Years
  • Industry  Development
  • Qualifications  Degree Bachelor

Job Description

Responsibilities:

Community & Space Management:

Oversee reception operations and handle adhoc member requests (e.g., room booking, printing).
Maintain robust relationships with all community members, including co-working spaces, program participants (startup founders), and partners.
Ensure timely payment collection from co-working members and manage member onboarding and Nexudus & CRM updates.
Oversee access control to the space, including biometric registrations and removals.
Manage the community platform on WhatsApp, responding actively to all messages and posts.
Conduct satisfaction surveys to gather member feedback for continuous improvement.
Connect members to the broader Westerwelle Foundation network, enhancing their growth and networking opportunities.
Event Management:

Required skills

At least 3 years of experience in community building, marketing, social media management, and publi Bachelor's degree in marketing, communication, or a related field. Additional qualifications in dig Experience in event management, including planning, organizing, and coordinating events is an advan Proven track record of managing online and offline marketing strategies and community management.

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