This is a highly demanding and process-oriented role requiring individual smarts and precision in the execution of tasks. The effect of your inputs in this role will be immediate and direct. Role expectations include:

• Build and maintain relationships with customers and transporters
• Achieve high customer service and proper transporter management
• Manage customer transactions including trips and after-sale service
• Coordinate and oversee the shipment of goods from shippers to customers
• Communicate with shippers, transporters, and customers to resolve issues and ensure smooth operations
• Optimise transportation routes to minimise costs and maximise efficiency
• Communicate effectively and efficiently with customers, transporters and team members
• Implement process improvements to enhance operations
• Identify and fix operational issues as they arise
• Address general customer requests
• Maintaining exemplary operational records

Your qualifications

• University degree level education with up to 2 years’ post university work experience (start-up experience is a plus). We don’t focus on your field of study – just your dedication, integrity, dynamic nature, and ambition.
• High degree of professionalism
• Extreme attention to detail
• Excellent verbal and written communication skills
• Good mathematical skills
• Good coordination and logistics handling
• Good administrative and organisation skills
• Strong forward planning
• Good interpersonal skills
• High emotional intelligence
• Strong preference for candidates who have worked in service and hospitality industries.

Candidate Must Haves

• At least 2 years of work experience post-graduation
• Longevity of service in past roles
• Transferable experience from past roles

Physical demands & work environment

• Ability to withstand pressure and to effectively manage multiple tasks simultaneously. Flexibility to work evenings, weekends and public holidays. Intermittent travel is required.
• As we grow, your efforts will be duly rewarded. As much as you will be a partner in our growth, we will be a partner in your development, too. We are building a world-class company and we can’t wait for you to join us. If we sound interesting to you and you have the qualifications and experience required please apply.
• Only applications submitted via the application link will be considered. We do not accept or respond to job enquiries or applications sent via email or other channels. Candidates who do not meet the qualifications will not be considered
• Applications are reviewed on a rolling basis.

What You’ll Do

• Performance Monitoring and Evaluation
• Quality assurance
• Continuous improvement
• Training and Development
• Compliance and Standards

What We’re Looking For

• Have worked in a similar role before.
• Strong analytical skills with a keen eye for detail and accuracy.
• Data-driven mindset
• Excellent communication and problem-solving skills.
• Ability to work proactively and independently in a fast-paced environment.
• Proficiency in quality assurance software and tools
• Ability to lead and motivate a team
• Problem solving and decision making abilities
• Experience in call Centre most preferred.
• Bachelors Degree
• Alignment with Glovo values:
• Humble: Open to learning and self-improvement.
• Good Vibes: A positive, can-do attitude.
• High Bar: Commitment to excellence.
• Care: Empathy for others and a drive to make a difference.

What’s in It for You?

• Gain hands-on experience in a dynamic tech-driven company.
• Work closely with a high-performing, collaborative team.
• Opportunity to make a real impact on operational excellence.
• Career development and networking opportunities.

• Administer customer service plans and programs
• Provide administrative support for customer service initiatives and activities to provide superior services and enhance customer satisfaction
• Use day-to-day customer service processes and procedures in line with the standard global/ regional processes to maximize effectiveness
• Document cost of initiatives to support prioritization of spending and resource allocation
• Respond to customer inquiries, orders, service needs and complaints, or direct to sales representatives or technical/ service areas
• Highlight issues for better development and administration of call center processes and systems
• Keep self-updated on company’s products and services
• Develop relationships with allocated customers

Stakeholders

• Explain facts, policies and practices related to job area
• Support and interact primarily with colleagues of own sub-function
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibility

• Individual contributor without direct responsibility for leading

Now, here is what we need from you!

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

• less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Teaching and Learning

• Teach undergraduate and postgraduate courses in cinematography, camera operation, lighting design, lensing, colour science, and visual storytelling.
• Design project-based modules with studio labs, set-based shoots, and location exercises that replicate professional production pipelines.
• Develop blended and online learning resources including shot breakdowns, lighting diagrams, camera tests, and remote dailies review.
• Define clear learning outcomes and rubrics for technical competence, creative decision-making, and collaborative production.

Practical Production Leadership

• Lead cinematography for student productions, ensuring technical standards and creative mentorship.
• Manage teaching equipment including cinema cameras, lenses, lighting packages, grip, and monitoring systems.
• Establish and enforce safety, rigging, and on-set protocols for studio and location shoots.

Research and Creative Practice

• Conduct practice-led research in cinematography, colour science, virtual production, computational imaging, or related areas.
• Produce creative outputs such as short films, cinematography showreels, technical papers, or industry reports.
• Pursue external funding and industry partnerships for research, equipment, and student opportunities.

Student Supervision and Mentorship

• Supervise final projects, theses, and professional portfolios.
• Mentor students in career development, festival strategy, showreel curation, and industry networking.
• Facilitate internships, placements, and collaborative projects with directors, editors, and post houses.

Curriculum Development and Quality Assurance

• Lead curriculum design and periodic review to align with global best practice and industry standards.
• Integrate emerging technologies such as virtual production, HDR workflows, and computational cinematography.
• Contribute to accreditation, assessment design, and continuous improvement processes.

Academic and Community Service

• Serve on departmental committees and contribute to SCCCA’s strategic planning.
• Deliver masterclasses, public screenings, and community outreach to raise the School’s profile.
• Build partnerships with production companies, rental houses, festivals, and equipment manufacturers.

Minimum Qualifications

• Master’s degree in Cinematography, Film Production, Cinematic Arts, Digital Imaging, or related field.
• Minimum three years of university-level teaching experience or equivalent professional training experience.
• Demonstrable creative or scholarly output equivalent to at least 24 publication points (16 in refereed outlets) per CUE standards, or a peer-reviewed professional portfolio of high-quality industry credits, awards, or consultancies.
• Professional registration or membership with relevant bodies where applicable.

Preferred Qualifications (Global Benchmark)

• PhD or practice-based doctorate in Cinematography, Film Studies, or Media Technology.
• Extensive industry credits as Director of Photography, camera operator, or lighting designer on feature films, TV drama, commercials, or streaming productions.
• Experience with virtual production workflows (LED volume, real-time compositing, camera tracking).
• Track record of funded research, international collaborations, or festival-recognised creative work.

Required Competencies and Technical Skills

• Camera Systems and Optics: Knowledge of cinema cameras, sensor characteristics, lens choices, anamorphic/spherical optics, and support systems.
• Lighting and Grip: Mastery of lighting design, fixtures, control systems, colour temperature management, and rigging.
• Colour Science and Post Workflow: Proficiency in RAW workflows, LUTs, colour grading pipelines, ACES, and collaboration with colourists.
• Virtual Production: Familiarity with LED volumes, real-time engines, HDR monitoring, and camera tracking.
• Production Management: Ability to plan shoots, manage budgets, and coordinate cross-disciplinary crews.
• Pedagogy and Assessment: Competence in project-based learning, formative feedback, and inclusive teaching practices.
• Collaboration and Communication: Strong interpersonal skills for directing on-set teams and mentoring students.

• Identify and secure new business opportunities in the transport and logistics sector.
• Develop and maintain strong relationships with clients, partners, and key industry stakeholders.
• Prepare and deliver business proposals, presentations, and tenders.
• Collaborate with operations and finance teams to ensure client satisfaction and service efficiency.
• Conduct market research to understand customer needs, trends, and competitor activities.
• Achieve set sales targets and contribute to overall revenue growth.

Requirements

• Diploma or Bachelor’s Degree in Business, Marketing, Logistics, or a related field.
• Minimum of 5 years’ experience in business development within the transportation and logistics industry(Local Transport within the country)
• Proven industry connections and ability to generate leads and close deals.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation skills and results-driven mindset.
• Prior experience in the Logistics industry working with Cargo/Trucks is a MUST.
• Existing network of clients is an added advantage

A disciplined, relentless sales closer who can take leads, work the phone, and convert consistently. 
If you need supervision, this role is not for you.
If you are driven by targets, pressure, and earnings — keep reading.

The Role (What You Will Actually Do) 

• Spend 70–80% of your day on calls (this is a phone-driven role)
• Convert warm + cold leads into paid training enrollments
• Follow a structured CRM pipeline with daily reporting discipline
• Handle objections, push decisions, and close
• Follow up relentlessly until a decision is made
• Hit daily activity targets and monthly revenue targets

What Success Looks Like 

• You consistently hit or exceed monthly enrollment targets
• You maintain a high call volume + high conversion rate
• You build a repeatable personal sales system
• You earn well above your base through commissions

Who This Role Is For 
You are: 

• Proven in B2B telesales or service sales
• Comfortable spending hours on the phone every day
• Able to handle rejection without slowing down
• Highly organized with CRM discipline
• Competitive and internally driven by targets and earnings

You have: 

• Minimum 3+ years closing experience (customer service is NOT closing experience) 
• A track record of hitting or exceeding targets
• Strong spoken English with confident delivery
• Experience in training, real estate, finance, insurance, or professional services is an advantage

Who Should NOT Apply 

• If you are uncomfortable making 50–100 calls a day
• If you need constant supervision
• If you avoid targets or pressure
• If you prefer “support roles” instead of closing

What You Get 

• Retainer + strong commission structure (uncapped upside) 
• Exposure to regional corporate clients
• A clear pathway into senior sales or program leadership
• A structured system — not guesswork
• Direct involvement in scaling a regional platform

Why This Role Matters 

• You are not selling a product.
• You are placing professionals into career-defining training programs that impact how buildings are designed, managed, and operated across the region.
• Your performance directly drives that impact.

• The Customer Service Representative (CSR) serves as the first point of contact for guests, ensuring smooth arrival and departure experiences while maintaining exceptional service standards. The role involves assisting clients throughout their journey, coordinating with internal departments, and supporting operational efficiency to enhance overall guest satisfaction.

Key Responsibilities

• Meet and assist clients at designated locations, including airports, SGR terminals, and hotels.
• Conduct guest briefings and provide accurate information regarding itineraries, accommodations, and travel arrangements.
• Assist clients with documentation, tickets, and travel materials prior to arrival and during their stay.
• Address guest concerns, lost luggage incidents, and operational challenges promptly and professionally.
• Maintain daily operational reports and updates regarding arrivals, departures, incidents, and guest feedback.
• Be available and respond to duty throughout assigned shifts, including during irregular hours.
• Support the JKIA Office Manager in ensuring departmental smoothness and efficiency.
• Build strong working relationships with hotels, airlines, suppliers, and internal teams, and be hands-on on relevant changes or developments in partner hotels or airport procedures to apprise the supervisor accordingly.
• Support the operations team in delivering seamless guest experiences throughout the travel journey.

Minimum Requirements

• Diploma in Tour Operations, Hospitality, or Customer Care.
• Fluency in English plus German and/or Italian language proficiency is mandatory.
• Minimum 2 years’ experience in customer service within the tourism or hospitality industry.
• Strong communication, problem-solving, and interpersonal skills.
• High attention to detail and strong organizational ability.
• Computer literacy with knowledge of Excel and Tourplan is an added advantage.
• Flexibility to work shifts and irregular hours when required.

Method of Application

Job Purpose

1. To market and sell Company products and services to all customers in a professional manner.
2. The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

1. Generate Sales – as per Targets – for Airtime, Acquistions & Devices
2. Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales
5. Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

1. Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

1. At least 1 year experience in sales

Technical competencies

1. Marketing skills
2. Product Knowledge
3. Upselling and Cross selling
4. Solution Oriented
5. Customer relationship management.

Core competencies

1. Customer focus
2. Networking and building partnerships
3. Influencing and negotiating
4. Analytical thinking

Leadership competencies

1. Strategic orientation
2. Business Acumen
3. Results orientation
4. Developing self/others

Job Purpose

1. To market and sell Company products and services to all customers in a professional manner.
2. The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

1. Generate Sales – as per Targets – for Airtime, Acquistions & Devices
2. Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales
5. Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

1. Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

• At least 1 year experience in sales

Technical competencies

• Marketing skills
• Product Knowledge
• Upselling and Cross selling
• Solution Oriented
• Customer relationship management.

Core competencies

• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking

Leadership competencies

• Strategic orientation
• Business Acumen
• Results orientation
• Developing self/others

This is a full-time, on-site role for a Sales Consultant based in Nairobi County, Kenya. The Sales Consultant will play a key role in driving business growth by identifying new opportunities, building strong client relationships, and promoting ERP and IT solutions.

The role involves understanding client business requirements, presenting suitable ERP solutions, conducting product demonstrations, negotiating contracts, and closing deals. You will work closely with technical teams to ensure client needs are accurately translated into effective solutions while consistently meeting and exceeding sales targets.

This position offers attractive revenue-based incentives and is ideal for candidates who enjoy challenges, targets, and performance-driven environments.

Key Responsibilities

• Identify, qualify, and develop ERP and IT sales opportunities
• Generate leads through networking, referrals, and business development activities
• Build and maintain strong relationships with new and existing clients
• Understand client business processes and propose suitable ERP solutions
• Conduct product presentations and demonstrations
• Prepare proposals, quotations, and sales documentation
• Negotiate contracts and close sales deals
• Coordinate with technical and implementation teams
• .Track sales activities and maintain accurate records
• Achieve monthly and annual sales targets

• Receive and handle inbound customer calls in a professional and courteous manner
• Respond to customer inquiries about products, orders, and services
• Address customer complaints or concerns and provide appropriate solutions
• Escalate complex issues to the relevant department when necessary
• Record and update customer interactions accurately in the system
• Follow up with customers to ensure issues are resolved
• Meet individual performance and customer service targets

WHAT WE’RE LOOKING FOR:

• Excellent communication and interpersonal skills
• Strong problem-solving and customer handling skills
• Ability to remain calm and professional under pressure
• Basic computer literacy and ability to handle call management systems
• Previous call centre or customer service experience is an added advantage

Revenue & Sales Growth

• Identify and close advertising opportunities in the CIO Africa magazine, website, newsletters, and digital platforms.
• Secure corporate sponsorships for CIO Africa technology events, roundtables, and conferences.
• Achieve and exceed monthly and quarterly revenue targets.
• Client Relationship Management
• Business Development
• Strategic Collaboration

Build strong relationships with technology vendors, system integrators, telecom companies, and enterprise solution providers.

• Manage key accounts and ensure high client satisfaction and repeat business.
• Prospect and engage new clients through networking, meetings, and industry events.
• Develop tailored advertising and sponsorship proposals aligned with client marketing goals.
• Work closely with the marketing and events teams to deliver impactful campaigns.
• Track market trends in the ICT and enterprise technology space to identify opportunities.

What We Are Looking For

• Proven experience in B2B sales, advertising sales, media sales, or event sponsorship sales
• Strong ability to generate leads, pitch solutions, and close deals
• Excellent presentation, negotiation, and relationship-building skills
• Commercial mindset with a track record of exceeding sales targets
• Strong understanding of technology, ICT, or enterprise markets is a plus
• Ability to thrive in a fast-paced, target-driven environment

Education

• Bachelor’s degree in Business, Marketing, Communications, IT or a related field

Why Join CIO Africa?

• Work with a pan-African technology leadership brand
• Engage with CIOs and senior tech decision-makers
• Competitive compensation with performance-based incentives
• Opportunity to grow within the technology media and events ecosystem

Operation & Administration.

• Evaluate and determine existing marketing processes and procedures and recommend improvements.
• Develop and execute county-level sales strategies to meet revenue targets.
• Run the county office, including all administrative duties such as stock reconciliations, record keeping and reporting & overseeing staff field expenses.
• Prepare weekly and monthly sales reports for management’s review.
• Identify new business opportunities, partnerships and emerging markets.

Leadership and team management.

• Recruit and train sales executives under the current sales curriculum in the area of your operation as and when required.
• Coach and actively support a sales executive team [ role being a sales agent & credit officer] in place ensuring they reach their targets in their assigned sub-counties, timely & accurate data collection, reporting as well as administrative duties.
• Maintain high discipline and productivity levels among the sales team.
• Continually evaluate the team, conduct performance reviews and develop internal training to strengthen knowledge and skills

Client Relationship Management.

• Analyze the company customer relations and how to improve service for current and new customers, as for us our customers are at the heart of our business.
• Travels frequently to the field to monitor activities and engage with customers.
• Manage customer relationships including addressing escalated issues.

Who we are looking for:

• Minimum of Three [3] years’ work experience cumulatively- with at least 1 years’ experience of managing a team; work experience as a loan officer or field officer working directly with clients in urban & peri urban areas is an added advantage.
• You are a team player who leads by example and excellent at listening and building trust and long-lasting relationships with clients and within teams.
• You value ownership and freedom in exchange for accountability and responsibility.
• You are self-driven, strategic thinker, highly organized and able to operate independently towards set targets;
• You uphold high levels of ethics & integrity; you have a result- oriented mindset and can solve problems amicably.
• You have a degree in Business studies or equivalent, sales or credit experience
• You are proficient in MS Office; Experience in CRM is an added advantage.

We are the right organization for you if;

• You are excited about working in multi-cultural environment, where we have open communications channels, are transparent about challenges and mistakes, learn from each other and respect and leverage our diversity to make the business work.
• You want your ideas to be heard and participate in business strategy: Our team is collaborative and supportive. We listen to insights from the field because we know that otherwise, we can’t succeed.
• You enjoy the thrill where things change fast and every day brings new challenges. We are a small team working tirelessly to achieve something that has not been done before.
• You believe in the potential of urban and peri-urban communities to improve their livelihood
• We put the client at the center of all our decisions and actions.

Method of Application

Key Responsibilities

• Strategic Market Penetration: Lead the aggressive growth of ECORIC biofungicides within the Floriculture (Naivasha/Mt. Kenya) and Tea (Kericho/Limuru) sectors.
• Key Account Management: Build and maintain high-level relationships with Farm Managers and Production Directors of Tier-1 estates.
• Technical Field Excellence: Execute high-impact product demonstrations and field trials to prove efficacy against key pathogens.
• Marketing Leadership: Design and lead regional field days, exhibitions, and technical seminars to position ECORIC as a market leader in sustainable farming.
• Intelligence & Strategy: Provide real-time market feedback to the international team to refine pricing and product positioning.

Requirements & Skills

• Experience: Minimum 7+ years of proven sales success in the Kenyan agrochemical sector (specifically Flowers/Tea).
• Network: A pre-established, active database of large-scale growers and distributors in the target regions.
• Technical Expertise: Strong mastery of Biofungicides, Crop Protection (CP), and Plant Nutrition. Knowledge of Global G.A.P. and export standards is mandatory.
• Mobility: Must possess a valid driving license, car and a willingness for extensive regional travel.
• Education: Degree in Agronomy, Horticulture, or Agribusiness (Post-graduate levels preferred).
• Soft Skills: Exceptional negotiation power and the ability to work autonomously with an international reporting line.

Target Regions

Focus on high-value clusters: Lake Naivasha, Mt. Kenya region (Timau, Nanyuki), Nakuru, Kericho, Trans Nzoia, and the Kiambu/Thika corridor.

What We Offer

Full-time hybrid role, salary from KSh 150,000 + commission, with fuel and communication expenses covered

PRIMARYRESPONSIBILITIES:

• Monitor, anticipate and manage the live operation to ensure a great user experience.
• Manage real-time fleet capacity.
• Lead the communication with the fleet for ongoing orders.
• Give structured and action able daily feedback to the ops managers.
• Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
• Ensure that quality assurance checks are completed and maintained.
• Assist clients with product selection and pricing to improve transportation routes.
• Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

SKILLS:

• You are aligned with our company values and enact them both in your personal and professional life
• Effective English written and communication skills
• Computer proficiency in MS Office, G-docs and call center equipment/software programs
• Organized and logical, willing to adapt quickly to changing policies and procedures.
• Must be able to work as part of a team in a fast-paced and pressured environment,
• communicating effectively with both colleagues and clients and following verbal and written instructions.
• Must be able to efficiently solve problemsrelating to dispatch of orders locally.

QUALIFICATIONS:

• Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
• Previous call center experience is required or at least 1year experience in a similar role.
• Proficiency in English (Excellent verbal and written communication skills)
• Computer Literacy: Knowledge and Confidence in MS office
• At least 1-2 years’ experience of sales or marketing in a B2B environment
• Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
• Swahili or any other local language is an advantage

We are a leading innovative Technology firm seeking to hire a highly motivated and self-driven Sales Executive to take our software solutions to market.

This role is ideal for a natural sales person who thrives on prospecting, building relationships, and closing deals in a B2B environment. The successful candidate will play a key role in driving revenue growth and expanding the client base.

Key Duties & Responsibilities

• Identify and generate new business opportunities through prospecting, cold calling, and networking.
• Conduct client meetings, product demonstrations, and tailored sales presentations.
• Manage the full sales cycle from lead generation to closing.
• Build and maintain strong relationships with new and existing clients.
• Keep up to date with industry trends, competitors, and market developments.
• Maintain accurate sales pipeline and activity reports

Requirements & Qualifications

• Diploma in Business, Marketing, IT, or related field.
• At least 2 years’ experience in B2B sales (software/technology sales is an added advantage).
• Strong communication, negotiation, and presentation skills
• Self-driven, target-oriented, and able to work independently
• Comfortable with cold outreach and meeting sales targets.

What We’re Looking For

• A natural salesperson with initiative and strong closing ability.
• High energy, resilience, and a results-focused mindset.
• Passion for technology and business growth.

• Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification
• At least two (2) years working in a service-oriented industry
• Proficiency in computer skills (especially Health Management Information Systems).
• Good communication and interpersonal skills

• Process and validate customer orders across omni‑channel platforms (phone, email…).
• Coordinate with Logistics, Sales, and Planning to ensure fast and accurate deliveries.
• Track orders proactively and communicate updates to customers.
• Resolve customer inquiries and complaints professionally and efficiently.
• Identify cross‑sell and upsell opportunities and share insights with Sales.
• Support Voice of Customer (VoC) programs and help improve NPS scores.
• Maintain accurate records of customer interactions and transactions.
• Use data dashboards and KPIs to support service improvements.

What You Bring

• Bachelor’s Degree in Business Administration, Management or related field.
• At least 2 years of experience in customer service, order management, or a similar role in FMCG or related industries.
• Strong communication and relationship‑building skills.
• Tech‑savvy with experience using MS Office, ERP or customer service systems.
• Analytical thinker with a problem‑solving mindset.
• A team player with emotional intelligence, curiosity, and a willingness to grow.

PRIMARYRESPONSIBILITIES:

• Monitor, anticipate and manage the live operation to ensure a great user experience.
• Manage real-time fleet capacity.
• Lead the communication with the fleet for ongoing orders.
• Give structured and action able daily feedback to the ops managers.
• Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
• Ensure that quality assurance checks are completed and maintained.
• Assist clients with product selection and pricing to improve transportation routes.
• Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

SKILLS:

• You are aligned with our company values and enact them both in your personal and professional life
• Effective English written and communication skills
• Computer proficiency in MS Office, G-docs and call center equipment/software programs
• Organized and logical, willing to adapt quickly to changing policies and procedures.
• Must be able to work as part of a team in a fast-paced and pressured environment,
• communicating effectively with both colleagues and clients and following verbal and written instructions.
• Must be able to efficiently solve problemsrelating to dispatch of orders locally.

QUALIFICATIONS:

• Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
• Previous call center experience is required or at least 1year experience in a similar role.
• Proficiency in English (Excellent verbal and written communication skills)
• Computer Literacy: Knowledge and Confidence in MS office
• At least 1-2 years’ experience of sales or marketing in a B2B environment
• Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
• Must speak french fluently
• Swahili or any other local language is an advantage
• The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work. 

We are seeking a motivated and dynamic Sales Executive to join our human food business. The Sales Executive will be responsible for recruiting and securing orders from distributors, supermarkets, minimarts and well-established retail shops on a given route. The ideal candidate will have a deep understanding of the formal and informal retail market, excellent communication skills, and a passion for engaging with clients both in-person and online. The role is open to individuals in Nairobi, Kisumu and Mombasa.

MAIN TASKS AND RESPONSIBILITIES.

1. Sign up the business with big retail chains (supermarkets) and distributors in assigned region
2. Develop and maintain relationship with retail outlets to maintain a good flow of orders
3. Ensure timely stock replenishment to existing customers.
4. Gather information on client needs and preferences and make suggestions for product improvements.
5. Work with the production team to plan production schedules based on demand forecasts.
6. Manage the company’s social media pages and engage with clients.
7. Work with the ICT department to develop suitable content for the website

QUALIFICATIONS

The job holder should have the following qualifications.

1. Diploma in business or sales and marketing. Degree in Marketing will have an added advantage.
2. At least 1 year experience working in FMCG, specifically retail sales to distributors supermarkets and minimarkets.
3. Having existing customer base is a mandatory requirement

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Strong communication and customer engagement skills
• Knowledge of the informal retail market
• Proficiency in social media management and online client engagement
• Ability to gather and analyze customer feedback for product improvement
• Strong collaboration skills
• A proactive and results-driven attitude with the ability to meet sales targets

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering a competitive salary commensurate with experience and qualifications.

Key Responsibilities
Identify and develop new customer leads.

Maintain relationships with existing clients and ensure repeat business.

Prepare and follow up on quotations.

Process sales orders and coordinate deliveries with logistics.

Monitor stock levels and communicate availability to clients.

Achieve monthly and quarterly sales targets.

Prepare sales reports and market feedback.

Support debt collection and ensure timely customer payments.

Required Qualifications & Skills
Bachelor’s degree in Business, Economics, Marketing, Chemistry, or related field.

Strong sales and negotiation skills.

Good communication and customer service skills.

Basic understanding of industrial/chemical products (an added advantage).

Proficiency in MS Office (especially Excel).

Ability to work under pressure and meet targets.

Key Responsibilities 

Project Supervision, Monitoring, Reporting & Continuous Improvement 

• Oversee the implementation of sustainability-project activities across 60,000+ farmers
• Lead field planning and scheduling while ensuring operational excellence and quality
• Coordinate and consolidate data collection from field teams
• Manage operational budgets and expense tracking for project activities

Team Leadership & Capacity Building  

• Lead, mentor, manage and inspire field extension teams and agronomy technicians including the Soil scientist
• Set clear performance objectives and support professional development of team members
• Build technical capacity through structured training programs and on-farm demonstrations
• Promote a culture of accountability, continuous learning, and farmer-centric service delivery

Coffee Agronomy and Regenerative Agriculture 

• Lead the design and implementation of agronomic programs (coffee husbandry, soil fertility, rejuvenation protocols, IPM, and yield optimization) aligned with Kenyan coffee production systems.
• Oversee the implementation of agronomic trials in approved demo plots
• Drive the adoption of Regen Ag practices
• Support climate adaptation and mitigation initiatives including carbon reduction and resilience-building interventions.

Compliance & Certification Support 

• Support the Certification Coordinator in the implementation of compliance standards
• Support in the coordination of internal audits, external audits and corrective action plans
• Train field teams and farm management on certification standards and compliance requirements

Qualifications

• Bachelor’ degree in Agronomy, Crop science, Agriculture and Environmental Science.
• 5+ years work experience working in the Kenyan agricultural sector. Coffee experience will be considered an added advantage.

PRINCIPAL RESPONSIBILITIES

Pricing & Promotional Strategy:

• Through detailed analysis of company target and market activity, prepare weekly, monthly sales reports
• Work closely with Product Manager to develop pricing models and promotional plans for Key Account Executives to present with goal to win incremental floor spots and grow market share
• Main contact for Regional Sales Managers for promotional pricing to target profitable mix and to increase flyer exposure to drive sales volume
• Analyze sales/market trends to identify misses and to strategically target sales goal in effort to close gaps.

Product Development

• Monitoring production / shipping schedules/logistics
• Preparing and executing new product launch processes
• Analyze competition and support merchandizing planning Analyze market share and in-store share and identify competitive issues through store visits and market intel
• Correspond with the factory and HQ division on a regular basis to support product and marketing communications for the local team
• Maintaining system data (Product net) to reflect current and accurate product information
• New Product Introduction Event – Industry show and Training Event Support
• Support Marketing Team for the production of marketing material & tools and training modules Supply Chain Management support; analyze PSI by model and bring up issues.

Performance Management

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
• Answer telephone and electronic enquiries and relay telephone calls and messages
• Set up and maintain manual and computerized information filing systems Determine and establish office procedures
• Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
• Record and prepare minutes of meetings
• May compile data, statistics and other information to support research activities
• May supervise and train office staff in procedures and in use of current software.
• May organize conferences

KNOWLEDGE, SKILLS AND ABILITIES

Relevant experience(s) & duration

• Bachelor’s Degree in Business Administration
• At least 3 year of sales/marketing or product management experience to drive projects, managing and building new relationships with internal and external partners, and building team spirit.

Knowledge and skills (general and technical)

• Excellent written and verbal communication skills (Direct Communication with Key Account Managers and Customers) in order to be the center point of all BU related communications.
• Experience with launching new products, demonstrating i.e. leading and providing direction to people from sales, supply chain, marketing, and factory
• Bilingualism: Proficiency in multiple languages (English/Korean)

• Do you love the thrill of surpassing targets? Ready to turn work into your playground? Join our team, here success is celebrated, challenges are conquered, and every day feels like a victory lap.
• Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
• We are currently seeking a Sales Supervisor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
• As a Sales Supervisor with, you infuse our dynamic Sales Team with a unique blend of ambition, a results-driven approach, and a genuine passion for engaging with customers. Your leadership elevates our sales efforts, ensuring success in every interaction.
• Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximized
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Experience in sales beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions taking ownership for duties and tasks assigned. Personal integrity, with the ability to work in an environment that demands excellence. Experience of working with IT systems on various platforms Strong communication skills

1. To sell and manage the distribution of communication products and services (Airtime, SIM Cards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory.  The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as possible within the assigned territory.

Key Responsibilities

1. Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
2. Achieve Customer Base targets via acquisition drives
3. Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.
4. Achieve Site Profitability targets within the Territory via Site-based activities & programs.
5. Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
6. Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores
7. Monitor the activities of competition and to prepare counter action plans.
8. Prepare and submit reports as required.

Deliverable for this role

1. Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.
2. Sales targets – Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.
3. Field agents &Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.
4. Visibility – ensuring partners outlets, trade and general market visibility
5. Availability – ensuring availability of products & services within the markets/areas.
6. Reports – sharing reports as required.

Qualifications- Academic and Professional

1. Bachelor’s Degree in Business, Marketing or related field

Experience

1. 2 – 3 years’ experience in sales and distribution role in Telco/FMCG

Competencies

1. Customer focus
2. Influencing and negotiation skills
3. Networking and building partnerships
4. Analytical thinking
5. Sales management
6. Route to market management
7. Planning and organisation
8. Reporting

• Customer Experience: Greet every customer with a “Karibu!” and a smile. Identify their needs—whether they’re training for a marathon or just looking for cool kicks for the weekend.
• Product Expertise: Stay up-to-date on the latest footwear technology (cushioning, stability, breathability) and apparel trends to provide expert advice.
• Sales Targets: Meet and exceed daily and monthly sales KPIs through proactive engagement and up selling or cross selling.
• Visual Merchandising: Keep the shelves looking “top-tier.” Ensure shoes are laced correctly, sizes are stocked, and the floor is clutter-free.
• Inventory & POS: Assist with stock takes and deliveries. Process transactions accurately using our POS system (handling Cash, M-Pesa, and Card payments).
• Brand Ambassadorship: Represent the brand’s values both inside and outside the store.

Requirements

• Desirable skills
• You are fluent in English and Swahili. If you can throw in some Sheng to build rapport with the younger crowd, even better!
• You have a genuine passion for sports or fitness culture.
• You have a “can-do” attitude and don’t mind being on your feet all day.
• You’re comfortable with digital inventory tools and social media.

Requirements

• Diploma in Business or Marketing is a plus.
• Minimum of 1 year’s proven retail sales experience in the fashion or sportswear industry is mandatory.
• Flexible to work weekends, late shifts, and public holidays.
• High energy, punctual, and well-groomed.

• Promote and grow the ECORIC biofungicide brand across key agricultural regions in Kenya
• Focus on sales and promotion among flower farms and tea plantations
• Travel regularly to farms for direct product promotion, demos, and farmer engagement
• Plan and execute marketing and advertising campaigns within the agricultural sector
• Work closely with our international team to expand market reach and drive sales growth
• Represent the company at exhibitions, field days, and client presentations
• Provide feedback from farmers and distributors to support product development and strategy

Requirements & Skills

• Proven sales experience is mandatory
• Specialization in agricultural sales, preferably in flowers and tea crops
• Previous experience in agriculture is a strong advantage
• Excellent communication and negotiation skills
• Technical understanding of crop protection products is a plus
• Ability to work independently and manage multiple priorities
• Willingness to travel extensively to farms across Kenya
• Minimum 3 years of sales experience
• Strong interest in agricultural products and sustainable farming solutions
• Self-motivated, responsible, and goal-oriented
• Proficiency in English and basic computer literacy (emails, reporting, MS Office)

Target Regions

We are specifically looking for specialists based in or familiar with the main flower and tea farming regions of Kenya:
Meru, Lake Naivasha, the Mount Kenya region, Timau, Nanyuki, Naivasha, Nakuru, Thika, Athi River, Isinya (Kajiado), Laikipia, Nyandarua, Kericho, Trans Nzoia, Uasin Gishu, Nairobi, Kiambu.

What We Offer

• Fixed salary 40 000 + commission on personal sales
• Official employment with a 3-month probation period
• Full-time position with extensive fieldwork and travel across Kenya
• Opportunities for professional growth in a fast-developing agro-business

General Requirements

• Over 3 years of experience in solar trade, distribution, or channel sales

• In-depth knowledge of the Kenyan solar market and reseller networks

• Proven track record in expanding channels and achieving sales goals

• Minimum Diploma-level education in:

  • Business

  • Electrical Engineering

  • Renewable Energy

  • or a related field

• A Degree will be an added advantage

• Manage a portfolio of approximately 1,000 mass-market customers, balancing automation (low-touch) with personalized engagement (high-touch) based on individual needs
• Facilitate the successful onboarding process for new customers, ensuring they have the tools and resources to thrive with Odoo
• Act as the primary point of contact for our customers, providing guidance and support to enhance their experience throughout their projects
• Collaborate with our Sales Team to identify growth opportunities and develop strategies for customer expansion

Must Have

• Passion for software products
• Fluent in French and English both spoken and written
• Strong business acumen and understanding of customer needs
• Highly organized, with the ability to work autonomously and manage your time effectively
• Strong priority management skills, with the ability to thrive under pressure
• Minimum academic requirement of a Bachelor’s degree
• Based in Nairobi, Kenya or be a member of the East African Community (EAC)

DUTIES AND RESPONSIBILITIES:

• Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
• Handling customer interactions at various levels of customer touch points
• Consistently follows the set Standard Operating Procedures (S.O.Ps) during production
• Advice the Barista in charge on stock levels
• Maintains a clean, tidy and working counter at all times
• Assists the barista in charge in running the barista counter
• Doing the daily stock take of counter products at the end of the shift
• Collaborate with other team members to ensure a positive customer experience
• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up
• Ensuring all take-away and eat in orders are dispensed promptly according to the order docket
• Arranging the pastry case and ensuring that it is always clean
• Reconfirming of orders done on Vuka
• Controlling of wastages
• Ensuring there is enough change at all times
• Maintaining shift float money and ensuring no shortages
• Timely closure of counter variances
• Taking care of counter machines
• Ensure countable daily stock are done correctly
• Carry out any other task as may be instructed by superiors

QUALIFICATIONS:

• Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• In-house training in baristaring and service
• Excellent customer care technique and application
• 6 months working experience as a certified Java House Staff in the Service Department

EXPERIENCE:

• The candidate should have 2 years working experience as a certified Java House Africa Staff or 3years working experience as a Barista in a certified coffee store
• Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures

Revenue Growth and Budgeting

• Develop and execute the company’s B2C and/or B2B sales strategy to meet and exceed enrollment and revenue targets.
• Identify and convert leads from multiple channels (digital, referrals, partnerships, institutions, etc.).
• Lead, coach, and motivate the sales team to deliver consistent results through data-driven performance management.
• Build and manage relationships with schools, universities, and corporate training partners.
• Work with the marketing team to align lead generation and conversion strategies.
• Track sales performance metrics and report on conversion rates, pipelines, and revenue.
• Prepare, monitor, and report on budgets related to sales/admissions and customer experience initiatives.

Strategic Leadership

• Analyze existing sales and CX processes to identify and address gaps.
• Analyze CRM and CX data to inform strategy, forecast sales, and report on trends to leadership.
• Develop and implement scalable sales frameworks suitable for expansion into new geographies and verticals.
• Establish and monitor sales processes, trackers, and Service Level Agreements (SLAs) for the sales function.
• Collaborate with Product and Marketing teams to attract and enroll students aligned with new program offering

Leadership and Collaboration

• Recruit, train, and mentor a high-performing sales and CX team.
• Foster a culture of continuous improvement and customer-centricity within the team.
• Collaborate with product, academic, and marketing teams to align learner needs with business goals.
• Represent the voice of the customer in strategy and product meetings.

Stakeholder Collaboration

• Work closely with Tech and Data teams to streamline and automate sales processes.
• Strengthen the synergy between Sales and Marketing to optimize lead conversion

Process Automation and Data Analysis

• Ensure full automation of the sales function, enabling efficient data capture and analysis.
• Able to manipulate data using data analytics/data visualization tools such as Power BI
• Utilize dashboards and analytics to inform decision-making and improve customer journey touchpoints.

Customer Experience Enhancement

• Develop and implement strategies to improve customer interactions across multiple channels.
• Analyze customer feedback and data to identify pain points and enhance the overall customer journey.
• Design and enforce customer service standards to ensure consistent and exceptional service delivery.
• Train staff on customer-centric approaches and best practices to foster a customer-focused culture.
• Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports to senior management.

Qualifications

• Bachelor’s degree in Business Administration or a related field; a Master’s degree is preferred.
• 7+ years of experience in sales, ideally within EdTech, TechSales, education, or SaaS
• Experience in telesales and telesales management is essential.
• Experience using Power BI and other Data Analytic tools is essential
• Proven track record of managing teams and hitting ambitious sales targets.
• Strong track record of meeting or exceeding sales and retention targets.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in customer experience tools, CRM platforms, and data analytics software.
• Excellent interpersonal and communication skills to effectively guide prospective students through the admissions process.
• Flexibility to adapt to changing schedules and work in a fast-paced, startup environment.
• Passion for education, learning innovation, and student success.

Mission Statement for the Role:

Responsible for delivering the overall revenue and customer growth targets within the specific defined geographical territory.

Role Responsibilities:

• Identify and engage with potential customers in your assigned territory and build strong customer relationships.
• Conduct daily sales visits and develop a sales funnel of potential customers.
• Represent our brand professionally and enthusiastically when educating customers on our
  product and ensure 100% adherence to the prescribed sales process.
• Meet and exceed the monthly set sales targets, which will be communicated.
• Ensure operational excellence through a full work attendance record, 100% system usage compliance, and timely sharing of daily sales activities reports.

Academic Qualifications required:

Certificate, Diploma, or Bachelor’s degree in a relevant field.

Key competencies required for the role:  

• Proven sales experience with a record of meeting and exceeding sales targets.
• Strong communication & negotiation skills with the ability to handle objections and close deals.
• Self-motivation and resilience: A relentless attitude, and go-getter mindset with the ability to find new ways and creative ways to attract and convert customers.
• Good work planning capabilities to allow for forecasting and building a credible pipeline of potential clients.
• Experience selling home internet services or working with low-income and informal communities will be an added advantage.

Mandatory criteria with no exceptions to hire:

• At least 1 year of sales experience with a record of owning and delivering on sales targets, preferably business-to-consumer (B2C).

About Senga

• Senga is a technology-enabled logistics company that is streamlining the movement of goods across Africa. We have invested deeply in building out logistics networks and operational processes so that moving goods is not a source of anxiety but a “Ship Happy” experience. We believe in creating only happy customers, and everything we build is in service of that mission.
• Our team is excited about bringing this experience to more businesses and consumers across the continent, and we are building a team of smart people who care deeply about customer impact, product quality, and the future of logistics in Africa.

What we are building

• We are building a platform that supports the entire logistics stack for transporters and shippers: real-time dispatching, shipment tracking, route optimization, and operational visibility across fleets. Our service combines robust operations with technology that allows our customers to move goods faster, more transparently, and with fewer headaches.
• Under the hood, this involves aligning complex operational infrastructure with simple customer experiences and creating a system that can scale across cities, industries, and countries.

Why this role matters now

• We have found strong traction with enterprise clients and are entering a phase of rapid scale. To match that momentum, we are building a world-class commercial team to drive growth and customer satisfaction.
• We are looking for a Sales Specialist who thrives in fast-paced environments. You will work hands-on with clients and help shape a scalable sales engine. This role is ideal for someone who has already excelled in startup or scale-up sales environments.

Roles

• Grow Senga’s sales efforts across multiple customer segments (SME, Enterprise)
• Manage the end-to-end sales process from outreach, lead qualification, and pitching, to closing deals
• Build and maintain strong, trust-based relationships with customers through consistent follow-up and clear communication
• Work closely with Sales Managers and cross-functional teams to ensure smooth onboarding and service delivery
• Maintain accurate sales records and regularly update CRM tools to track pipeline and performance
• Drive customer satisfaction through strong relationships, clear communication, and thoughtful follow-through
• Meet and exceed individual sales targets and performance metrics
• Contribute to the voice of the customer internally ensuring customer needs inform product and service delivery

What we are looking for

• 4+ years in sales or business development, with experience selling to mid-market or enterprise clients
• Bachelor’s degree or equivalent
• Proven track record of consistently exceeding sales targets
• Experience in logistics, retail, supply chain, software, or services preferred
• Experience building or leading a sales team in a startup or growth-stage company
• Experience in creating a repeatable and scalable sales process
• Exceptional communication and relationship-building skills
• Strong problem-solving skills
• Analytical mindset with experience using sales metrics to inform strategy
• Comfortable operating with ambiguity and wearing multiple hats
• High integrity, ownership mentality, and a “get-it-done” attitude

This role reports to the Sales Manager and CEO.

As we grow, your efforts will be duly rewarded. As much as you will be a partner in our growth, we will be a partner in your development, too. We are building a world-class company and we can’t wait for you to join us. If we sound interesting to you and you have the qualifications and experience required please apply.

Only applications submitted via the application link will be considered. We do not accept or respond to applications sent via email or other channels. Candidates who do not meet the qualifications will not be considered. Applications are reviewed on a rolling basis.

Please note that we do not respond to job queries via phone, text message, or WhatsApp.

About Senga

• Senga is a Nairobi-based startup streamlining supply chains and logistics for formal retail, starting with Africa.
• We are looking for a smart Sales Engineer interested in evangelizing software to join our team. We strongly prefer candidates with Engineering or Computer Science backgrounds. If you studied Computer Science or Electronic Engineering, and did well, don’t want to be a dev but want to remain technical, are organized, and possess the ability to persuade, we’d love to hear from you.
• *We are an in-office company*. This is important for the stage we are in, the culture we are working to build, and the highly collaborative environment we require for success. (Thus, this role is not suited to remote applicants. In the future, if/when we have such roles, we will publish them.)

About the role

• As a Sales Engineer, you will be responsible for helping us get our new software products to the market. You will understand our business and products deeply, understand our customers’ businesses and products deeply, and connect the two for success on both ends. You are very technically adept, are flexible (this is a new role in our company), are hungry, friendly, organized and work easily will all kinds of people.

Roles and responsibilities

You will:

• Evangelize our new software product(s) to customers, and you will let us know what we can do to make them even more satisfied
• Collaborate with the product leader and sales team to identify customer needs and develop suitable product or service solutions
• Conduct technical presentations, product demonstrations, and proof-of-concept sessions to prospects and clients
• Prepare and deliver proposals, quotations, and technical documentation
• Work closely with the engineering team and product leader to ensure customer requirements are met
• Support the product team with technical insights, competitive analysis, and feedback from clients.
• Be up to speed with our technology as well as what is happening regionally and globally to help us be the best
• Support the engineering team as needed to get our customers up and running, and to get problems solved

Desired skills and experience

• You must have an undergraduate degree in Computer Science, Engineering, or similar program (no exceptions)
• We welcome both recent and experienced graduates to this role
• You must have a track record of verifiable high performance; if you are a consistent and hungry top performer in your class or team, and are humble, you will love Senga
• You are quick to learn various technologies and systems and can communicate to lay users and technologists with ease
• You are very organized (yes, we keep repeating this as it’s crucial to this role)
• You are demonstrable proactive
• You are a great collaborator and recognize that startups are team oriented, and that each team member contributes tangibly to the future of the company
• You can speak your mind and listen to others too
• You will have a commission in this role; if this motivates rather than scares you, please proceed to apply

This role reports to the Sales Manager and CEO.

Atlas Capture partners with local businesses to film real workplace activities. These videos help train AI and robotics systems to better understand human movement and work processes.

Role Overview

The Sales Development Representative will visit businesses, explain our program, collect basic operational details, and generate high-quality leads for the Regional Manager. The position involves frequent field visits, outreach, and consistent communication.

Key Responsibilities
1. Business Outreach

Visit 10–15 businesses daily in priority industries
>Introduce Atlas Capture and explain the partnership
>Build rapport with business owners
2. Present the Program

Give a simple pitch using examples from atlascapture.io
>Explain the trial payment
>Ask owners if they are interested in learning more
3. Collect Business Information

Record tasks, hours, and number of employees
>Capture photos or short videos
>Gather contact details and preferred payment information
4. Update Tracking Tools

>Log all visits in Discord
>Label each business (Yes / Negotiating / No)
>Submit strong leads to the Regional Manager
>Update the Master Business Tracker and schedule follow-ups

5. Follow Daily Workflow
>Before visits: plan route, review target industries, carry materials
>During visits: pitch, collect information, take photos/videos
>After visits: update Discord, send leads, complete tracker entries

Performance Expectations

15–25 business visits per day
5+ confirmed businesses weekly

Target Industries

High Priority: restaurants, manufacturing, auto repair, construction
Medium Priority: retail, food processing, hospitality, healthcare
Avoid: salons, art studios, pottery, music, gun-related businesses

Requirements

>Strong communication skills (native language + English allowed)
>Comfortable engaging business owners
>Able to travel to multiple locations daily (field role)
>Basic digital skills (mobile apps, Discord, spreadsheets)
>Organized, friendly, reliable, and self-motivated

How to Apply

Email Pine@capsoft.com with a brief note about your sales experience.
Subject line: Your Country – Your City
Download Discord and add Pinenorman and paynemike for onboarding

The ideal candidates will be responsible for prospecting new business, promoting bank products, driving sales growth and delivering exceptional customer experience in line with the bank’s service standards.

Key Responsibilities.

>Market and sell the bank’s full range of products to potential customers.
>Deliver exceptional customer service in line with the Bank’s Service Level Agreements.
>Achieve set sales targets by identifying and developing new business opportunities.
>Identify cross-selling opportunities to enhance product uptake among existing customers.
>Participate in product campaigns to ensure customers receive up-to-date product information.

Skills, Competencies & Experience

>Applicants must meet the following minimum qualifications:
>Bachelor’s degree from a recognized university.
>Minimum KCSE Mean Grade of C+, with C+ in Mathematics and English.
>Experience in sales or client relationship management is an added advantage.
>Strong business acumen and strategic thinking, with solid analytical and presentation skills.
>Excellent planning, organizational, and communication skills.
>Proven ability to meet aggressive sales targets and work under tight deadlines.
>Demonstrated networking, selling, influencing and opportunity-identification skills.
>Strong interpersonal skills with the ability to build long-term, trusted client relationships.

How to Apply

Qualified and interested candidates should send their applications, including:
>Detailed Curriculum Vitae
>Current remuneration details
>Copies of KCSE and Degree certificates
>Copy of National ID
>Daytime telephone contact

to the address below on or before 15th December 2025:
TS 2264
P.O. Box 49990–00100
GPO Nairobi
Note: Only shortlisted candidates will be contacted.

You will be responsible for building and maintaining strong relationships with new and existing clients, ensuring high customer satisfaction, and supporting the overall growth of the company by actively promoting our products and closing sales.

• Manage and execute sales strategies, analyze market trends and guide branches on mining opportunities.
• Coordinate sales initiatives, align local campaigns and monitor performance to achieve the set goals.
• Manage an efficient sales pipeline and lead tracking system while coordinating business plans and market penetration strategies.

This is your chance to shine!

You’ll:

• Acquire new business – accounts, assets, and liabilities
• Participate in product campaigns and door-to-door selling
• Manage client portfolios and provide accurate sales reports

• Greet and assist customers in selecting automotive spare parts.
• Provide expert advice and guidance on parts compatibility and usage.
• Manage sales transactions using Point of Sale (POS) systems and basic computer tools.
• Maintain accurate inventory records and update stock levels.
• Liaise with suppliers to ensure timely restocking of popular items.
• Handle customer inquiries and resolve issues promptly.
• Support daily shop operations, including display arrangements and cleanliness.
• Multitask efficiently during peak business hours.

• Identify, target, and acquire new clients for petroleum product exports and wholesale distribution.
• Develop and maintain strong relationships with existing customers to encourage repeat business.
• Conduct market research to identify new business opportunities, customer needs, and industry trends.
• Promote and market the company’s key products: Furnace Oil (HFO), LPG Gas, Petrol, Diesel, and Jet A1 Fuel.
• Negotiate pricing, contracts, and payment terms with clients while ensuring profitability.
• Coordinate with logistics and operations teams to ensure timely delivery of products.
• Meet and exceed monthly sales targets and provide
• regular sales reports to management.
• Represent the company at industry events, exhibitions, and networking forums.

• Develop and execute a regional sales plan to meet monthly and quarterly targets
• Manage and grow relationships with distributors, stockists, wholesalers, and retail outlets
• Oversee and monitor performance of field sales representatives and merchandisers in the region Analyze market trends, competitor activity, and consumer behavior to inform sale strategy
• Coordinate product promotions, in-store visibility, and market activations
• Provide timely and accurate reports on sales performance, forecasts, and regional feedback Ensure proper execution of pricing, discounts, and promotional campaigns in trade
• Monitor distributor stock levels and ensure timely reorders

Principal Accountabilities

• To provide efficient handling of monthly Individual Life and Group Life claims within 2 working days of receipt of claim documentation
• To settle at least 90% of all claims in the month they are due
• To prepare and maintain accurate data records and claims register for Group Life claims in order to ensure accurate and timely submission of required data.
• Propose any changes to the claims process to address risks identified and improve processes
• To contact policyholders on daily, weekly and monthly basis to ensure outstanding claims are maintained at a minimum.
• To adhere to all policies and procedures related to processing of claims
• To maintain accuracy, productivity goals and observe regulatory requirements in relation to claims processing and settlement
• Maintain excellent communication skills, with the ability to work well with others.

Core Competences and Skills Required

• Demonstrated ease in exercising initiative, good judgment, good problem solving, and decision making.
• Written, verbal, interpersonal & communication skills and capacity to build and maintain good long-term relationships with stakeholders and partners.
• Excellent customer service and organizational skills.
• Ability to analyze information with a keen eye to detail and report with utmost accuracy and attention.
• Must possess a strong service orientation and be able to maintain professional composure when dealing with confrontation or complaints.
• Above board levels of honesty, integrity and confidentiality.

This position is responsible for maintaining and managing commercial assets (coolers, draught machines, phones, SFA, vehicles) and the related opex budgets. The sales operations executive monitors, analyses and reports on Sales Execution KPIs across all consumer drivers, across all channels (GT, HORECA, MT).

Main Responsibilities

KPI tracking and monitoring

• Ensures accurate tracking and monitoring of different sales execution KPIs through various tools
• Analyses and provides insights into the execution KPIs, reports back to commercial leadership team to drive continuous improvement cycle
• Tracks, through digital tools, business objectives
• Monthly, quarterly and annual calculation of sales incentives

Dashboard & management reporting

• Understands, and builds commercial dashboards to drive business insights
• Maintains accurate Master Data for all commercial data (brand, area, channel, SKU)
• Prepares management reporting on market trends, numeric distribution insights, brand value and volume share both on weekly, monthly (BPR), quarterly as annual basis
• Provides insights to the wider commercial team

Asset management

• Responsible for acquisition & maintenance of commercial assets (coolers, draught machines) in liaison with third party suppliers
• Tracking of commercial assets, builds plan for optimal allocation of assets, assist in deployment
• Manages opex for commercial assets
• Supports in vehicle usage and maintenance
• Drives Road Safety culture

Distributor incentives

• Understand and provides insights into Distributor Trade Terms
• Monthly calculation of distributor incentive pay-out, in liaison with finance and customer service

Distributor Data Automation

• Project coordinator for distributor automation journey
• Analyses distributor data to provide actionable insights to KWAL internal teams as well as distributors
• Drives automation journey in the commercial space

• Selling the full range of MOGO Kenya financial products to customers
• Sales of new & used cars, motorcycles and threewheelers for potential customers
• Execution of loan issuance process to potential customers
• Facilitation of proper documentation per sale.
• Assistance with administrative tasks (inspections, price updates etc) when needed
• Manage incoming potential customers & follow-up until sale is completed.
• Ensuring that the sales process is followed as per MOGO standards
• Reaching the sales target of the branch through avenues provided.
• Any other duty that may be assigned.

• Reporting and Operations
• Adhere to the guidelines governing the process of opening files in terms of capturing accurate information to always ensure visibility, and in line with the modifications made recently on our client TMS to capture same.
• Monthly reporting of IFF volume pipeline and conversions
• Monthly reporting and tracking of IFF volume client activities and margins
• Commercial
• Directly manage the selling of IFF into the Kenyan market in conjunction with the country commercial manager as well as IFF regional Manager
• Propose IFF to existing company pool of customers currently enjoying last mile and customs clearance services only
• Conduct detailed analysis in terms of customers that the company does not work with today either on local clearing and forwarding, what terms they buy under from their suppliers and what needs to be done to convert their terms of sale to EXW or FOB (Origin) and to secure locally their IFF flows.
• Cross trade sales, especially in certain countries such as Egypt where there is significant cross trade and intra-Africa flows.

• Our client, a leading provider of office furniture solutions across East Africa, seeks a Sales Consultant reporting to the Head of Sales to drive B2B revenue and manage end-to-end client relationships. You will prospect and win corporate accounts, deliver tailored presentations and proposals, negotiate and close deals, and manage post-sale servicing and sales administration to meet targets.

Job Responsibilities

KEY RESPONSIBILITIES

Customer Acquisition:

• Identify and reach out to potential customers through cold calling, emails, and networking
• Conduct product presentations, highlighting features and benefits tailored to customer needs.
• Communicate our value proposition effectively to potential customers.
• Negotiate terms and conditions to secure agreements and close sales.
• Finalize transactions while ensuring high customer satisfaction.

Account Management and Customer Support:

• Build and maintain strong client relationships to understand their needs and concerns.
• Provide information and support to help clients make informed decisions.
• Manage post-delivery communication and handle feedback, complaints, or changes in requirements.
• Resolve customer complaints promptly and effectively.
• Collaborate with team members to ensure a seamless customer experience.
• Gather customer feedback and stay updated on market trends to adapt sales strategies.

Sales Administration and Development:

• Compile and submit individual sales reports as required.
• Ensure accuracy in order information from input to completion.
• Engage in ongoing training and development to enhance your skills.

Responsbilities

• Generate and follow up on leads for overseas education.
• Conduct consultations to understand student academic and career goals.
• Present suitable study options and application processes.
• Guide students through onboarding and application submission.
• Liaise with university admissions teams for application tracking.
• Advise students on visa requirements, timelines, and documentation.
• Assist in compiling and submitting visa application files.
• Ensure compliance with immigration guidelines.
• Organize and deliver pre-departure briefings.
• Provide ongoing support until students settle abroad.
• Promote and recruit for IELTS test registrations.
• Advise candidates on IELTS benefits and registration.
• Meet or exceed monthly recruitment and IELTS targets.
• Prepare weekly and monthly sales reports.

Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis.

Financial:

None

People:

None

Key SMART Results for A-Player Success

• Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach us, phone, social media, WhatsApp, email or chat – By the end of Q1 2025
• Poa customer experience is known for their empathy, response time and ability to solve customer complaints clearly and efficiently – By the end of Q1 2025
• Poa customer experience shift teams are known internally as the teams that collaborate and seek help to resolve customer inquiries as rapidly as possible-By the end of Q1 2025
• Poa customer experience agents are acknowledged by our users on Social Media as a department that cares about solving their problems – By the end of Q1 2025
• Poa customer service teams follow a unified troubleshooting strategy for delivering consistent and measurable results – By the end of Q1 2025

All the responsibilities we’ll trust you with:

CUSTOMER ANALYSIS

Create presentations using a selling format, founded on research to achieve our category and brand goals. Create sales content, including sell sheets for execution of our category and brand goals Create templates and executive summaries to analyze brand and market trends Identify opportunity gaps in volume, share, pricing, promotion, shelf space and product distribution Track and communicate results from in-store merchandising programs. Track record for building customer relationships

CATEGORY & BRAND ANALYTICS

Apply third-party research resources, including Kantar, to inform and direct strategy for the channel and the category Work with our Shopper and Consumer insights teams to identify important shopper groups or purposes within the channel and specific retailers Create and interpret reports with syndicated and internal sales sources to support our category development strategy

• Conduct thorough market research to identify potential growth areas, customer segments, and emerging trends.
• Collaborate with marketing and product development teams to align new business opportunities, new products and sales strategies with business objectives.
• Develop and implement strategic sales plans to achieve corporate sales targets.
• Continuously lead and mentor the corporate sales team to enhance performance and achieve sales goals.
• Negotiate contract proposals and sales agreements with clients and business partners.
• Work closely with the technical team and management in the infrastructure and solution setup customized to potential clients and regions.
• Work closely with the marketing team to develop and implement marketing and communication strategies and activities and monitor and measure their effectiveness.
• Leverage data to enable the business to track, assess and improve progress continuously.
• Conduct sales presentations and product demonstrations to prospective clients.
• Generate leads and follow up on inquiries through outbound calls, emails, and social media.
• Build and maintain relationships with existing clients to ensure satisfaction and retention.
• Represent the company at industry conferences, trade shows, and networking events.
• Stay updated on industry trends, competitor activities and customer preferences.
• Any other duties assigned by the manager.

• Open service requests and follow up.
• Complaints report and follow up.
• Create Accounts.
• Create and Amend Relationship Manager’s on the system.
• Closing client service interactions in Siebel.
• Review of contract notes, statements, business confirmations/appreciations.
• Follow up with individuals that have assigned interactions to client service to close issues.
• Mass Communication.
• Receipting.
• Suspense report follow-up.
• Support Asset Management Uganda as per the hub and spoke model.
• Inflows Management.
• Amendment and update of client static data.
• Emails management.
• Preparation and dispatch of client correspondences.
• Delegated Authority:  As per the approved Delegated Authority Matrix.

Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:

• Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day-to-day activities and to assist them in achieving their personal and team objectives.
• Determine and implement the procedures and standards of an effective filing system.
• Maintain and update inventory: control of all gifts and giveaways
• Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations
• Compile monthly reports to be completed by 5th of each month.
• Compile statistics.
• Assist with the coordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection, and distribution of mail items.
• Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
• Annual contracting administration for corporate and leisure businesses.
• Ensure that store requisitions are submitted monthly.
• Ensure ordering of business cards.
• Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
• Ensure that calls are screened and dealt with appropriately.
• All inquiries to be dealt with within 24 hours.
• Assist telesales research of existing/new clients within the guidelines of the Director of Sales & Marketing.
• Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
• Ensure the strict confidentiality of information passing though the office
• Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
• Maintain the highest standards of professionalism, ethics, and attitude toward all hotel guests, clients, and colleagues.
• Coordinate and assist in organising sales trips.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
• Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Understand and strictly adhere to the hotel’s employee rules & regulations.
• Perform any other duties as assigned to them by management.

• Sales Strategy Development: Develop and implement effective sales strategies to drive the adoption of Synnefa’s products and services.
• Customer Engagement: Engage with potential customers to understand their needs and challenges, demonstrating how Synnefa’s solutions can address their specific requirements.
• Technical Expertise: Provide in-depth technical knowledge about Synnefa’s products, including smart greenhouses, FarmShield IoT sensors, and the FarmCloud platform. Conduct product demonstrations and technical presentations.
• Solution Customization: Work closely with clients to customize solutions that fit their unique agricultural needs. Provide technical support and guidance throughout the sales process.
• Market Analysis: Conduct market research to identify new opportunities and stay updated on industry trends and competitor activities.
• Partnership Development: Build and maintain strong relationships with key stakeholders, including farmers, cooperatives, agronomists, and industry partners.
• Feedback Loop: Gather and relay customer feedback to the product development team to inform future product enhancements and innovations.
• Reporting: Prepare and present regular sales reports, forecasts, and market analysis to the senior management team.

Customer Experience Officer job description should contain a variety of functions and roles including:

Tracking customer experiences across online and offline channels.
Collaborating with other teams to enhance customer services and brand awareness.
Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
Performing product tests, evaluating after-sales and support services, and facilitating improvements.
Documenting processes and logging technical issues, as well as customer compliments and complaints
Keeping informed of industry trends and new CRM technologies.​
Identifying customer needs and taking proactive steps to maintain positive experiences.
Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
Developing feedback surveys
Scheduling in-person and online meetings with customers
Thinking of ways to show appreciation to loyal clients
And other methods to improve and maintain the overall brand experience

The digital agriculture specialist will perform the following key functions.

Assists the FAO Country Representative and management team in preparing digital programmes, priorities, and resource allocation to ensure digital plans and activities are successfully completed within agreed timelines
Conduct a rapid assessment of the existing digital solutions and document their functionalities, gaps, and opportunities at FAO and within government
Prepare a strategy to support the adoption of digital technologies across the representation and Government partners
Develop and prepare data managements strategies for FAO projects
Provide support and guidance in the implementation of digital projects across the representation, including Kenya Integrated Agriculture Management Information System (KIAMIS), Hand-in-Hand (HiH), Digital Villages Initiative (DVI), National Land Information Management System (NLIMS) etc.
Prepare evaluation criteria for Return on Investment (ROI) for the digital processes, technologies, and solutions, including cost savings and sustainability strategies.
Coordinate and manage stakeholders engagement, to ensure digital solutions and systems are developed, implemented, and deployed appropriately.
Prepare and present reports/presentation to intergovernmental agencies or bodies, Digital Working Groups, relevant UN bodies, and other policy-making organs, on FAOs Digital Agenda
Ensure all reports and documentation are filed in appropriate FAO Sharepoint repositories

Technical Expertise in Financial Inclusion

•  Provide technical guidance on financial inclusion activities, including technical design of connecting entrepreneurs to formal financial institutions.
•  Lead the development of a Revolving Fund to support financial inclusion in Mandera.
• •  Liaise with formal financial institutions to support access to finance for hard-to-reach customers, building trust and setting up dialogue with target communities.
  •  Support small businesses to access finance and repay credit facilities safely; providing mentorship where necessary to support growth and repayment.
  •  Develop a pipeline of businesses in target areas that can access formal finance and support the connection of these businesses to financial institutions.
  •  Provide technical guidance around KYC (Know-Your-Customer) requirements for access to formal finance.

  Program Management, Development, Monitoring and Evaluation

  •  In collaboration with the Project Manager, provide technical leadership related to project design, development, planning, implementation, reporting and overall project management of the financial inclusion portfolio.
  •  Develop technically sound work plans consistent with programme goals and objectives in coordination with the Economic Recovery staff & the MEAL team.
  •  Develop high-quality concept notes, proposals, strategies, monitoring and evaluation plans and ensure their appropriate and timely implementation.
  •  Closely monitor the implementation of Financial Inclusion activities to timely, identify any problems that may affect the achievement of intended outputs

• Support the development and execution of strategies for all E.A FX trading activity in line with overall treasury business strategy.
• Proactively manage proprietary trading activities in UGX, TZS, BIF, RWF, CDF, SSP currencies, structured products, Swaps, Forwards among other treasury products.
• Retain and grow existing offshore, local, and regional counterparts for growth in traded volumes in EA currencies.
• Support subsidiaries by providing support to cover their FX needs through proactive collaborations.
• Thorough understanding of local and global market regulations applicable to foreign exchange across the EA markets.
• Support cross- selling initiatives through optimal pricing and appropriate spreads, give ideas on existing and new products to existing and new clients to support growth in FX business.
• Develop and maintain strategic partnerships with internal and external stakeholders and maintain good liaison with regulators on market development issues.
• Provide insights and ideas to regional FX trading initiatives and work with the wider group trading team to ensure set targets are achieved.
• Update internal teams and clients on industry, global and local macro-economic happenings, regulatory changes to ensure that opportunities are optimised in the EA market.
• Ensure compliance with Bank’s policies, procedures, and all regulatory requirements

• Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
• Stakeholder management to ensure alignment on delivery of Cash Management products.
• Restructuring products when necessary and Managing the restructuring process
• Review existing products and continuously improve on them.
• Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions
• Issue resolution in relation to Cash Management products together with the Product support team
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Contribute to the formulation of the sales budget/pricing process including concessions.
• Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
• Responsible for the implementation and adoption  of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Cash Management products
• Using available products, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.

• Generating sales revenue in accordance with individual and team goals.
• Plan and organize an aggressive personal sales strategy to meet sales targets set.
• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
• Advise customers on technical matters and recommend appropriate computer configurations.
• Construct sales pitches and presentations.
• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
• Conduct detailed market research to find the ideal prospects for the company products.
• Supply management with oral and written reports.

HOW TO APPLY

Interested candidates are invited to apply online via our website  or submit their CVs  to Jobs@evolveproglobal.com  and indicate “Sales Representative” in the subject line on or before May 31st, 2024. 

Additional Requirements

Successful candidates will be expected to fulfill the requirements of Chapter Six of the

Constitution by providing valid originals of the following documents;

1. Police Clearance Certificate from the Directorate of Criminal Investigations;2
2. Clearance/Compliance Certificate from Higher Education Loans Board (HELB);
3. Tax Compliance Certificate from Kenya Revenue Authority;
4. Clearance from Ethics and Anti-Corruption Commission (EACC); and
5. Clearance from Credit Reference Bureau (CRB).